---
title: Create Contractual arrangement form
description: On the Create Contractual arrangement form, fill in the fields. For each contract, a separate form would be required.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/create-new-cont-arrange-form.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 10
breadcrumb: [Create a contract and enhance digital resilience data, Using Digital resilience third-party registers, Maintaining Digital resilience third-party registers, Manage, Operational Resilience, Governance, Risk, and Compliance]
---

# Create Contractual arrangement form

On the Create Contractual arrangement form, fill in the fields. For each contract, a separate form would be required.

## Create Contractual arrangement form

<table id="table_dxf_lyp_zfc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td class="sub-head" colspan="2">

Contractual arrangement

</td></tr><tr><td>

Contract number

</td><td>

Unique identifier number for the contractual arrangement, for example, CNTR0009002. This field is auto-filled.

</td></tr><tr><td>

Contractual arrangement reference number

</td><td>

Internal reference number of the contractual arrangement assigned by the financial entity. It is used to identify the contractual arrangement between the financial entity and the direct ICT third-party service provider.

</td></tr><tr><td>

Name

</td><td>

Name and short description of the contract.

</td></tr><tr><td>

Type of contractual arrangement

</td><td>

Type of contractual arrangement that is identified by using one of the options in the corresponding drop-down list:-   **Standalone arrangement**
-   **Overarching arrangement**
-   **Subsequent or associated arrangement**

**Note:** If you set this field to **Overarching arrangement**, link at least one subsequent contract to it. Otherwise, the system displays a warning.

</td></tr><tr><td>

State

</td><td>

State of the contract. For example, Draft state.

</td></tr><tr><td>

Contract model

</td><td>

Type of contract being created such as a Service or a Purchase Agreement.

</td></tr><tr><td>

Currency

</td><td>

Code of the currency that is used to report the amount.

</td></tr><tr><td>

Annual expense or estimated cost for the past year

</td><td>

Annual expense or estimated cost \(or intragroup transfer\) of the ICT service arrangement for the past year.

 A value of 0 is accepted for this field.

</td></tr><tr><td>

Description

</td><td>

Detailed description of the contract.

</td></tr><tr><td class="sub-head" colspan="2">

Entities signing contract to use service

</td></tr><tr><td>

LEI of the entity signing the contractual arrangement

</td><td>

Legal Entity Identifier \(LEI\) code to identify the entity that would be signing the contractual arrangement, for example, LEI0000000000000000B.

</td></tr><tr><td>

Name of the entity

</td><td>

Name of the entity that would be signing the contractual arrangement, for example, ACME NA.

</td></tr><tr><td class="sub-head" colspan="2">

Entities making use of services

</td></tr><tr><td>

LEI of the entity making use of the ICT services

</td><td>

LEI of the entity making use of services, for example, LEI0000000000000000C.

</td></tr><tr><td>

Name of the entity

</td><td>

Name of the entity making use of services, for example, ACME SA.

</td></tr><tr><td>

Nature of the entity making use of the ICT services

</td><td>

Nature of the entity making use of services, for example, branch of a financial entity.

</td></tr><tr><td>

Identification code of the branch

</td><td>

Identification code of the branch making use of services, for example, ACMESAbranch2LEI.

</td></tr><tr><td class="sub-head" colspan="2">

Entities providing services

</td></tr><tr><td>

LEI of the entity making use of the ICT services

</td><td>

LEI of the entity making use of services, for example, LEI0000000000000000C.

</td></tr><tr><td>

Name of the entity

</td><td>

Name of the entity providing services, for example, ACME AMERICAS.

</td></tr><tr><td class="sub-head" colspan="2">

Third parties signing contract to provide info

</td></tr><tr><td>

Identification code of the ICT third-party service provider

</td><td>

Identification code of the ICT third-party service provider, for example, LEI0000000000EXTTPP2.

</td></tr><tr><td>

Type of code to identify the ICT third-party service provider

</td><td>

Type of code to identify the ICT third-party service provider, for example, LEI.

 If the code type is not LEI or EUID, the system displays a warning instead of blocking the record.

</td></tr><tr><td>

Name of the ICT third-party service provider

</td><td>

Name of the ICT third-party service provider, for example, Adobe.

</td></tr><tr><td class="sub-head" colspan="2">

Third-party engagements signing contract

</td></tr><tr><td>

Identification code of the ICT third-party service provider

</td><td>

Identification code of the ICT third-party service provider, for example, LEI0000000000EXTTPE1.

</td></tr><tr><td>

Type of code to identify the ICT third-party service provider

</td><td>

Type of code to identify the ICT third-party service provider, for example, LEI.

</td></tr><tr><td>

Name of the ICT third-party service provider

</td><td>

Name of the ICT third-party engagement service provider, for example, Acer engagement 1.

</td></tr><tr><td class="sub-head" colspan="2">

Specific information

</td></tr><tr><td>

Contractual arrangement reference number

</td><td>

Contractual arrangement reference number for the contract, for example, CNTR0009002.

</td></tr><tr><td>

LEI of the entity making use of the ICT service\(s\)

</td><td>

LEI of the entity making use of the ICT service\(s\), for example, LEI0000000000000000C.

</td></tr><tr><td>

Function identifier

</td><td>

Function as defined by the financial entity, for example, F3,F1.

</td></tr><tr><td>

Type of ICT services

</td><td>

Type of the ICT service used by the entity, for example, Computation, Data analysis.

</td></tr><tr><td>

Service provider type

</td><td>

-   **Third party**: Selecting this option displays the following fields:
    -   Identification code of ICT third-party service provider
    -   Type of code to identify the ICT third-party service provider
-   **Third-party engagement**: Selecting this option displays the following fields:
    -   Identification code of ICT third-party engagement service provider
    -   Type of code to identify the ICT third-party engagement service provider
-   **Legal entity**: Selecting this option displays the LEI of the entity providing ICT services field.

</td></tr><tr><td>

Identification code of ICT third-party service provider

</td><td>

Code to identify the ICT third-party service provider, for example, LEI0000000000000000D.

</td></tr><tr><td>

Identification code of ICT third-party engagement service provider

</td><td>

Identification code of ICT third-party engagement service provider.

</td></tr><tr><td>

LEI of the entity providing ICT services

</td><td>

Entity providing ICT services using LEI, 20-character, alpha-numeric code based on the ISO 17442 standard, for example, LEI0000000000000000D.

</td></tr><tr><td>

Type of code to identify the ICT third-party service provider

</td><td>

Type of code that is to identify the ICT third-party service provider, for example, LEI.

</td></tr><tr><td>

Start date of the contractual arrangement

</td><td>

Date of entry into force of the contractual arrangement, for example, 2025-07-01.

</td></tr><tr><td>

End date of the contractual arrangement

</td><td>

End date as stipulated in the contractual arrangement, for example, 2028-07-01.

</td></tr><tr><td>

Reason of the termination or ending of the contractual arrangement

</td><td>

Reason for the termination or ending of the contractual arrangement. Available options are:-   **Termination not for cause: Expired and not renewed**
-   **Termination for cause: Provider in breach of applicable law, regulations or contractual provisions**
-   **Termination for cause: Identified impediments of the provider capable of altering the supported function**
-   **Termination for cause: Provider's weaknesses regarding the management and security of sensitive data or information**
-   **Termination: As requested by the competent authority**
-   **Other reasons for termination**

</td></tr><tr><td>

Notice period for the financial entity making use of the ICT service\(s\)

</td><td>

Notice period for terminating the contractual arrangement by the financial entity making use of the ICT service\(s\) in a business-as-usual case.

 When the related function's **Criticality or importance assessment** field is set to **Yes**, this field becomes mandatory.

</td></tr><tr><td>

Notice period for the ICT third-party service provider

</td><td>

Notice period for terminating the contractual arrangement by the direct ICT third-party service provider in a business-as-usual case.

 When the related function's **Criticality or importance assessment** field is set to **Yes**, this field becomes mandatory.

</td></tr><tr><td>

Country of the governing law of the contractual arrangement

</td><td>

Country whose legal system oversees the contract.

 When the related function's **Criticality or importance assessment** field is set to **Yes**, this field becomes mandatory.

</td></tr><tr><td>

Country of provision of the ICT services

</td><td>

Country where the ICT services are provided.

</td></tr><tr><td>

Storage of data

</td><td>

Option to specify if the ICT service is related to storage of data. Available options are:-   **Yes**
-   **No**

</td></tr><tr><td>

Sensitiveness of the data stored by the ICT service provider

</td><td>

Option to identify the level of sensitiveness of the data stored or processed by the ICT service provider. Available options are:-   **Low**
-   **Medium**
-   **High**

**Note:** When the related function's **Criticality or importance assessment** field is set to **Yes** and **Storage of data** is set to **Yes**, this field becomes mandatory. Select **Medium** or **High**. The system displays a warning if you select **Low** instead.

</td></tr><tr><td>

Level of reliance on the ICT service

</td><td>

Option to specify the level of reliance on the ICT service. Available options are:-   **Not significant**
-   **Low reliance**
-   **Material reliance**
-   **Full reliance**

**Note:** When the related function's **Criticality or importance assessment** field is set to **Yes**, this field becomes mandatory. Select **Material reliance** or **Full reliance**. The system displays a warning if you select **Not significant** instead.

</td></tr><tr><td class="sub-head" colspan="2">

Intra-group contractual arrangements

</td></tr><tr><td>

Contractual arrangement linked to this contractual arrangement

</td><td>

Contract number linked to this contractual arrangement, for example, CNTR0009004.

</td></tr><tr><td>

Name

</td><td>

Name of the intra-group contractual arrangements, for example, Staffing agency.

</td></tr><tr><td class="sub-head" colspan="2">

ICT service supply chains

</td></tr><tr><td>

Number

</td><td>

ICT service supply chain number associated with the contract, for example, SCHAIN0001002.

</td></tr><tr><td>

Recipient of sub-contracted ICT services

</td><td>

Recipient of sub-contracted ICT services of the supply chain. It is the parent supplier.

</td></tr><tr><td>

Identification code of the recipient of sub-contracted ICT services

</td><td>

Identification code of the recipient of sub-contracted ICT services of the supply chain. This field is auto-filled.

</td></tr><tr><td>

Type of code to identify the recipient of sub-contracted ICT services

</td><td>

Type of code to identify the recipient of sub-contracted ICT services of the supply chain. This field is auto-filled.

</td></tr><tr><td>

Type of ICT services

</td><td>

Type of ICT service associated with the supply chain, for example, Data storage.

</td></tr><tr><td>

Contractual arrangement reference number

</td><td>

Contract number associated with the supply chain, for example, CNTR0009002.

</td></tr><tr><td>

Service provider type

</td><td>

-   **Third party**: Selecting this option displays the following fields:
    -   Identification code of ICT third-party service provider
    -   Type of code to identify the ICT third-party service provider
-   **Third-party engagement**: Selecting this option displays the following fields:
    -   Identification code of ICT third-party engagement service provider
    -   Type of code to identify the ICT third-party engagement service provider
-   **Legal entity**: Selecting this option displays the LEI of the entity providing ICT services field.

</td></tr><tr><td>

LEI of the entity providing ICT services

</td><td>

Entity providing ICT services using LEI, 20-character, alpha-numeric code based on the ISO 17442 standard, for example, LEI0000000000000000D.

</td></tr><tr><td>

Identification code of ICT third-party service provider

</td><td>

Identification code of ICT third-party service provider, for example, LEI0000000000EXTTPP1.

</td></tr><tr><td>

Identification code of ICT third-party engagement service provider

</td><td>

Identification code of ICT third-party engagement service provider.

</td></tr><tr><td>

Type of code to identify the ICT third-party service provider

</td><td>

Type of code to identify ICT third-party service provider, for example, LEI.

 Starting with version 21.1.x, the field Type of code to identify the ICT third-party service provider is now a choice field in the Digital resilience third-party registers in the contract record. The field aligns with regulator-defined options for selecting identification systems when creating new providers.

</td></tr><tr><td>

Rank

</td><td>

Rank of the supply chain, for example, 1 or 2.

</td></tr><tr><td class="sub-head" colspan="2">

Assessment of the ICT service

</td></tr><tr><td>

Name

</td><td>

Name of the assessment in the &lt;first-name.last-name&gt; format.

</td></tr><tr><td>

Description

</td><td>

Description for the assessment.

</td></tr><tr><td>

Number

</td><td>

Unique identification number for the assessment that will be generated by the application. For example, TPA0001001. This field is auto-filled.

</td></tr><tr><td>

Department

</td><td>

Department that the assessment belongs to.

</td></tr><tr><td>

Owner

</td><td>

Name of the owner for the assessment.

</td></tr><tr><td>

Business unit

</td><td>

Name of the business unit that is associated with the assessment.

</td></tr><tr><td>

Contract number

</td><td>

Unique identifier number for the contractual arrangement, for example, CNTR0009002. This field is auto-filled.

</td></tr><tr><td>

Contractual arrangement reference number

</td><td>

Contract number associated with the assessment, for example, CNTR0009002.

</td></tr><tr><td>

Service provider type

</td><td>

-   **Third party**: Selecting this option displays the following fields:
    -   Identification code of ICT third-party service provider
    -   Type of code to identify the ICT third-party service provider
-   **Third-party engagement**: Selecting this option displays the following fields:
    -   Identification code of ICT third-party engagement service provider
    -   Type of code to identify the ICT third-party engagement service provider
-   **Legal entity**: Selecting this option displays the LEI of the entity providing ICT services field.

</td></tr><tr><td>

Identification code of ICT third-party service provider

</td><td>

Identification code of ICT third-party service provider, for example, LEI0000000000EXTTPP1.

</td></tr><tr><td>

Identification code of ICT third-party engagement service provider

</td><td>

Identification code of ICT third-party engagement service provider.

</td></tr><tr><td>

LEI of the entity providing ICT services

</td><td>

Entity providing ICT services using LEI, 20-character, alpha-numeric code based on the ISO 17442 standard, for example, LEI0000000000000000D.

</td></tr><tr><td>

Type of code to identify the ICT third-party service provider

</td><td>

Type of code to identify ICT third-party service provider, for example, LEI.

</td></tr><tr><td>

Type of ICT services

</td><td>

Type of ICT services, for example, Data analysis.

</td></tr><tr><td>

Substitutability of the ICT third-party service provider

</td><td>

Substitutability of the ICT third-party service provider. The following options are available:-   Not substitutable
-   Easily substitutable
-   Medium complexity in terms of substitutability
-   Highly complex substitutability

</td></tr><tr><td>

Reason for the substitutability classification

</td><td>

Reason for the classification.

</td></tr><tr><td>

Is the ICT third party audited?

</td><td>

Option to specify if the ICT third party has been audited. Available options are:-   **Yes**
-   **No**

</td></tr><tr><td>

Date of the last audit on the ICT third-party service provider

</td><td>

Date when the last audit was performed.

</td></tr><tr><td>

Existence of an exit plan

</td><td>

Availability of an exit plan. The following options are available:-   Yes
-   No

**Note:** When the related function's **Criticality or importance assessment** field is set to **Yes**, select **Yes**. The system displays a warning during CSV download if you select **No** instead.

</td></tr><tr><td>

Possibility of reintegration of the contracted ICT service

</td><td>

Choice to verify the feasibility of reincorporating the contracted ICT service. Available options are:-   **Easy**
-   **Difficult**
-   **Highly complex**

</td></tr><tr><td>

Impact of discontinuing the ICT services

</td><td>

Choice to specify the impact of discontinuing the ICT services. Available options are:-   **Low**
-   **Medium**
-   **High**
-   **Assessment not performed**

</td></tr><tr><td>

Are there alternative ICT third-party service providers identified?

</td><td>

Choice to indicate if any other ICT third-party service providers have been identified. Available options are:-   **Yes**
-   **No**
-   **Assessment not performed**

If you select the check box, then specify the following field value: **Identification of alternative ICT TPP**.

</td></tr><tr><td>

Identification of alternative ICT TPP

</td><td>

Supplementary details on the identification of alternative ICT third-party providers \(TPP\).

</td></tr></tbody>
</table>**Parent Topic:**[Create a contract and enhance digital resilience data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/create-drtp-reg-contract.md)