---
title: Download the manifest file
description: Install ServiceNow Document designer manifest file. This add-in should be enabled for customizing the reports and Microsoft Word templates, according to your business needs.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/download-manifest-file.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Generating Microsoft Word reports using Document designer, Manage, Using Digital resilience incident reporting, Manage, Operational Resilience, Governance, Risk, and Compliance]
---

# Download the manifest file

Install ServiceNow Document designer manifest file. This add-in should be enabled for customizing the reports and Microsoft Word templates, according to your business needs.

## About this task

An Office add-in manifest is an XML \(or JSON for unified manifests\) file that describes an add-in to Microsoft Word. It includes its name, ID, version, and permissions. It specifies how the add-in integrates with Microsoft Word, such as defining custom UI elements \(ribbon buttons\) and HTML files.

Starting with Digital Resilience Incident Reporting, version 22.3.0, the Document designer add-in manifest is merged with Microsoft 365 reporting add-in manifest. When you side-load Document designer with Word add-in, the **Add Content** and **Manage Content** icons are available in the task pane.

\[Omitted image "document-designer-add-manage-content-icons.png"\] Alt text: Microsoft Word toolbar with the Document Designer task pane open, showing Add Content and Manage Content icons.

You can use the icons to insert Microsoft 365 reporting items into a Microsoft Word template without installing a second add-in.

## Before you begin

Role required: sys\_admin

Verify that the following plugins are activated with the sys\_admin role.

-   sn\_grc\_doc\_design
-   sn\_outlook\_addin

## Procedure

1.  Navigate to **All** > **ServiceNow Add-Ins for Office** > **Office Add-In Manifests**.

2.  From the Office Manifests list, select **ServiceNow Document Designer**.

3.  Select **Download Manifest**.

    The manifest file is downloaded in your local drive.

    \[Omitted image "download-manifest.png"\] Alt text: Office manifest file for Document Designer.

4.  To enable the add-in, contact your Microsoft 365 account manager who can use the manifest file you downloaded in step 3.

5.  Verify that the add-in is loaded in Microsoft Word.

    1.  Open Microsoft Word.

    2.  Select **Insert** > **Add-ins** > **My Add-ins**.

    3.  Verify that ServiceNow Document designer is listed.


## What to do next

To build the Microsoft Word template using the add-in, see [Build the Microsoft Word template using the add-in](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/build-word-template-using-add-in.md).

For instructions on how to deploy the manifest file, see the [Deploy add-ins in the Microsoft 365 admin center \[KB1307378\]](https://hi.service-now.com/kb_view.do?sysparm_article=KB1307378) article in Now Support Knowledge Base.

To configure the HTTP response headers for add-in, see the [Response header resolution \[KB1434453\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB1434453) article in the Now Support Knowledge Base.