---
title: Report a GRC issue AI agent
description: The report a GRC issue AI agent enables employees to report GRC issues through the Employee Center using a guided, conversational experience. It organizes the information provided by the user, facilitates review, suggests relevant details, and streamlines submission, reducing barriers to reporting issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-common-functions/issue-submission-ai-agent.html
release: australia
product: GRC Common Functions
classification: grc-common-functions
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [AI features, AI products, Now Assist, GenAI, generative AI]
breadcrumb: [Explore, ServiceNow Otto, Common GRC features, Governance, Risk, and Compliance]
---

# Report a GRC issue AI agent

The report a GRC issue AI agent enables employees to report GRC issues through the Employee Center using a guided, conversational experience. It organizes the information provided by the user, facilitates review, suggests relevant details, and streamlines submission, reducing barriers to reporting issues.

## Report a GRC issue AI agent overview

Reporting GRC issues can be challenging when employees are unsure what details to include. Incomplete GRC issue submissions typically occur due to:

-   Limited awareness of GRC
-   Lack of guided assistance during reporting
-   Complex and lengthy issue forms

The report a GRC issue AI agent addresses these challenges by providing a guided, intelligent experience. Employees can choose to have the agent lead them through the reporting process within the Employee Center. The agent validates the input, organizes the information into clear, meaningful context, and presents it in a structured, enriched format for easy review and human-in-the-loop validation. Before submission, employees can edit or update any component, ensuring flexibility and accuracy. This approach accelerates issue logging, improves data quality, and minimizes errors during submission.

## Key benefits

-   Reduces barriers to reporting issues
-   Captures complete and contextual information effortlessly
-   Guides employees through a simple, intuitive submission process

**Related topics**  


[Activate the Report a GRC issue AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/activate-the-issue-submission-ai-agent.md)

[Report a GRC issue](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-common-functions/report-a-grc-issue.md)