---
title: Approve and publish a policy using the Compliance Workspace
description: When a policy is approved, it is automatically published.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-compliance-management-workspace/approve-and-publish-policy-ws.html
release: australia
product: GRC: Compliance Management Workspace
classification: grc-compliance-management-workspace
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage control objectives and policies, Use, GRC Compliance workspace, Use, Policy and Compliance Management, Governance, Risk, and Compliance]
---

# Approve and publish a policy using the Compliance Workspace

When a policy is approved, it is automatically published.

## Before you begin

Role required: sn\_compliance\_ws.corporate\_compliance\_analyst or sn\_compliance\_ws.corporate\_compliance\_manager

## About this task

Prior to Version 11.0.2 of the GRC: Policy and Compliance Management application, a new knowledge base article overwrote the previous version whenever you made changes to a policy. Starting with Version 11.0.2, when you again approve a policy, a new version of the KB article is created and listed in the **Policy Versions** tab, along with a history of previous versions.

This feature requires that you manually install and activate the Knowledge Management Advanced Installer \[com.snc.knowledge\_advanced.installer\] plugin. For more information, see [Activate a plugin](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/t_ActivateAPlugin.md).

## Procedure

1.  Navigate to **All** > **Policy and Compliance** > **Policies and Procedures** > **Policies**.

2.  Open the policy record.

3.  Review the policy details.

4.  Click the **Request Approval** button.

    Reviewers cannot request approval for a policy. However, the owner of the policy and users with the Corporate compliance manager role can request approval for a policy. When approval is granted, the policy is published and a knowledge base \(KB\) article is automatically created with the details of the policy.

5.  Any time you need to make changes to the policy, you can click **Edit policy** and enter a message in the pop-up, and click **Request Approval**. Add a comment in the pop-up. When approval is granted, a new version of the knowledge base article is created.

    **Note:** As described above, if you activated the Knowledge Management Advanced Installer \[com.snc.knowledge\_advanced.installer\] plugin, a new version of the KB article is created and listed in the **Policy Versions** tab.

    So, if you create links to this policy from the Service Portal or elsewhere, the latest version of the KB article is always displayed.