--- title: Create an audience using the Compliance Workspace description: When you set up a policy acknowledgement request in the Compliance Workspace, you must identify an audience responsible for providing the acknowledgement. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-compliance-management-workspace/create-audience-ws.html release: australia product: GRC: Compliance Management Workspace classification: grc-compliance-management-workspace topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Set up policy acknowledgement campaign, Acknowledge policy, Manage control objectives and policies, Use, GRC Compliance workspace, Use, Policy and Compliance Management, Governance, Risk, and Compliance] --- # Create an audience using the Compliance Workspace When you set up a policy acknowledgement request in the Compliance Workspace, you must identify an audience responsible for providing the acknowledgement. ## Before you begin Role required: sn\_compliance\_admin or sn\_compliance\_manager ## Procedure 1. Navigate to **All** > **Policy and Compliance** > **Policy Acknowledgement** > **Audience**. 2. Click **New**. 3. Enter a name and description for the new audience, and save the record. 4. Use the three tabs to identify members for this audience.
**Users** Click **Edit** and add one or more individual users to the audience.
**Groups** Click **Edit** and add one or more predefined groups of users to the audience.
**User Filters** Click **New** to define a new filter for audience member inclusion. Click **Edit** to modify an existing user filter. You can save filters for future use.
5. When the audience has been defined, you can add the users, groups, or user filters to an [acknowledgement request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/grc-compliance-management-workspace/submit-ack-request-ws.md).