---
title: Operational Resilience
description: Operational Resilience is the ability of an organization to respond to the adverse operational events by anticipating, preventing, recovering from, and adapting to such events.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-opres-landing-page.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Governance, Risk, and Compliance]
---

# Operational Resilience

Operational Resilience is the ability of an organization to respond to the adverse operational events by anticipating, preventing, recovering from, and adapting to such events.

## Operational Resilience overview

In today’s changing business landscape, an organization may face various operational risks at unanticipated times. Every function of your business plays an important role in maintaining and promoting operational resilience. For example, the Risk team must have the right governance in place to identify and respond to operational risks. The IT team must identify and address the existing and potential threats.

The ServiceNow® GRC: Operational Resilience application empowers your organization to continue to provide your business services in the face of adverse operational events, such as pandemic, extreme weather, or hacking. With Operational Resilience, you can monitor and report data from multiple places and recover from the potential disruptions quickly, with a minimal impact on your customers.

## Get started

<table id="table_iwv_lpv_klb" class="nav-card"><tbody><tr><td>

[Explore \[Omitted image "bus-explore.svg"\] Alt text:Learn about Operational Resilience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/what-is-opres.md)

</td><td>

[Configure \[Omitted image "bus-sdlc.svg"\] Alt text:Configure the Operational Resilience application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/configure-operational-resilience.md)

</td></tr><tr><td>

[Manage \[Omitted image "bus-manage.svg"\] Alt text:Manage Operational Resilience tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/working-in-opres-ws.md)

</td><td>

[Reference \[Omitted image "bus-profile.svg"\] Alt text: Components installed with Operational Resilience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/op-res-reference.md)

</td></tr></tbody>
</table>## Learn

[What is operational resilience?](https://www.servicenow.com/products/governance-risk-and-compliance/what-is-operational-resilience.html)

## Additional resources

-   [Ask or answer questions in the GRC community](https://community.servicenow.com/community/business-management/grc)
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
-   [Developer training](https://developer.servicenow.com/app.do#!/training/landing)
-   [Developer documentation](https://developer.servicenow.com/app.do#!/documentation)