--- title: Create a business process in the Risk Workspace description: Create a business process in the Risk Workspace and define the owners, approvers, business criticality, and review frequency for the process. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/grc-risk-management-workspace/create-business-process-ws.html release: australia product: GRC: Risk Management Workspace classification: grc-risk-management-workspace topic_type: task last_updated: "2026-03-12" reading_time_minutes: 2 breadcrumb: [Use Risk Workspace, Risk Management, Governance, Risk, and Compliance] --- # Create a business process in the Risk Workspace Create a business process in the Risk Workspace and define the owners, approvers, business criticality, and review frequency for the process. ## Before you begin Role required: Enterprise architect or service owner or itil ## About this task When you create a business process, it is important to ascertain the CIA triad. CIA triad refers to confidentiality, integrity, and availability. The CIA triad is a common model that forms the basis for the development of security systems and policies. These are used for the identification of vulnerabilities and methods for addressing problems and creating solutions. ## Procedure 1. Navigate to **All** > **Risk Workspace** > **Lists** > **Business Processes**. 2. Click **Create New**. 3. On the form, fill in the fields.
| Field | Description |
|---|---|
| Name | Name of the business process. |
| Description | Description of the business process. |
| Parent | Parent business process, if it exists, to create a hierarchy of business processes. |
| Review frequency | Frequency for reviewing the business process. |
| Ownership | |
| Life cycle stage | Stage of record in the business life cycle. The stage determines the status and displays the actions. This field is automatically set to **Ideation** when you save the form for a process in **Draft** state. |
| Managed by group | Group that maintains the business process. |
| Approval group | Group that must review and approve the business process. |
| Owned by | User responsible for the business process. This user is a member of the Managed by group. |
| Life cycle stage status | Status of business process within the life cycle stage. This field is automatically set to **Under Evaluation** when you save the form for a process in **Draft** state. |
| Next review date | Planned date on which the business process must be reviewed. The value in this field is automatically set only after the business process is approved. |
| Description | Short description of the business process. The description can include the background, the actual steps, and the interaction of the process. |
| Business Impact | |
| Business criticality declared | Criticality of the business process based on your subjective assessment. The choices are:- **1- most critical** - **2- somewhat critical** - **3- less critical** - **4- not critical** |
| Business criticality determined | Computed criticality of the business process based on the assessment of the sub-processes. The choices are:- **1- most critical** - **2- somewhat critical** - **3- less critical** - **4- not critical** |
| CIA triad | |
| Impact to confidentiality | Risk rating for the risk of loss of confidentiality for the process. The choices are:- **High** - **Medium** - **Low** |
| Impact to integrity | Risk rating for the risk of impact to integrity for the process. The choices are:- **High** - **Medium** - **Low** |
| Impact to availability | Risk rating for the risk of loss of availability for the process. The choices are:- **High** - **Medium** - **Low** |