--- title: Home page view description: The Home page in Business Continuity Workspace serves as the landing page of the BCM application. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/home-page-uib-ws.html release: australia topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 10 breadcrumb: [BCM Configurable Workspace, Explore, Business Continuity Management, Governance, Risk, and Compliance] --- # Home page view The Home page in Business Continuity Workspace serves as the landing page of the BCM application. ## Home page in Business Continuity Workspace The Home page in Business Continuity Workspace provides an interactive dashboard that summarizes the status of continuity activities. The visualizations help the Workspace users to act on their assigned tasks in an organized manner. The Home page includes these tabs: - **Crisis events** - **Business impact analysis** - **Planning** - **Exercises** Each tab shows cards that highlight key states, detailed views, and visualizations that help users act quickly and stay informed. ## Crisis events tab The **Crisis events** tab in the Home page displays various cards that offer information on the crisis events. You can review the crisis events in various states, details of the selected crisis events, and monitoring and tracking of the crisis events. The example shows the cards in the **Crisis events** tab. You can select **Report crisis** to start a new crisis event. \[Omitted image "bcm-manager-homepage-view.png"\] Alt text: Crisis events tab in the Home page. See the table for the description of the cards in the **Crisis events** tab:
Card Description
Crisis events overview Overview of the crisis events in different states. You can view the details of the crisis events in these states:- **In progress** Number of the crisis events that are in the **In progress** state. - **Pending** Number of the crisis events that are in the **Pending** state. - **Returned** Number of the crisis events that are in the **Returned** state. - **Pending approval** Number of the crisis events that are in the **Pending approval** state. - **Approved** Number of the crisis events that are in the **Approved** state. - **Closed** Number of the crisis events that are in the **Closed** state.
Details of the selected event card Details of the crisis events for the selected state of the card. For example, if you selected **In progress** in **Crisis events overview**, then details of the crisis events that are in the **In progress** state are displayed in this panel. You can view details on the crisis events:- **Active** State of the crisis event. The state can be **True** or **False**. You can select the link to open the crisis event record. - **Activity due** Activity that is due on the crisis event. - **Participants** Participants of the crisis event. - **Approval** Approval information for the crisis event. - **Approval history** Approval history of the crisis event. - **Assigned to** Name of the assignee responsible to respond to the crisis event. When you select the assignee name in the column, it opens the record form where these tabs are displayed: - **Details** - **Roles** - **Groups** - **Delegates** - **Assignment group** Assignment group for the crisis event. - **Business duration** Business duration of the crisis event. - **Service** Service impacted due to the crisis event.
Monitoring and tracking of ongoing events Graphical representation of all crisis events. You can filter the information based on their associated assets, plans, and tasks in a pie chart format:- **Assets by recovery status** Shows the number of the assets by their recovery status for ongoing events. The details are displayed on the asset in a pie chart: - Not recovered - Recovered The example in the image shows that out of the total 18 assets, 17 assets are not yet recovered and one asset is recovered. - **Plans by status** Shows the plans by their status of the ongoing events: - Pending - Work in Progress - Closed Complete - **Tasks by status** Shows the tasks by their status of the ongoing events: - Open - Pending - Closed Incomplete - Closed Complete - Closed Skipped
**Report crisis** action button Action button to report a crisis and create a crisis event from the **Crisis events** tab. When you select **Report crisis**, it launches the **Create New Event** form where you can fill in the details of the crisis event.
## Business impact analysis tab The **Business impact analysis** tab displays various cards that offer information on the business impact analyses. You can review the business impact analyses in various states, details of the selected analyses, and monitoring and tracking of the analyses. The example shows the cards in the **Business impact analysis** tab. You can select **Create BIA** to start a new analysis. \[Omitted image "bia-home-page.png"\] Alt text: Business impact analysis tab in the Home page. See the table for the description of the cards in the **Business impact analysis** tab:
Card Description
Business impact analysis overview Overview of the business impact analysis in different states. You can view the details of the business impact analysis in the states:- **All** Total number of the business impact analyses in the BCM application. - **Draft** Number of the business impact analyses in the **Draft** state. - **In review** Number of the business impact analyses in the **In review** state. - **Returned** Number of the business impact analyses in the **Returned** state. - **Pending approval** Number of the business impact analyses in the **Pending approval** state. - **Expired** Number of the business impact analyses in the **Expired** state. - **Approved** Number of the business impact analyses in the **Approved** state. - **Archived** Number of the business impact analyses in the **Archived** state.
Details of the selected business impact analysis card Details of the business impact analyses for the selected state of the card. For example, if you selected **In progress** in **Crisis events overview**, then details of the business impact analyses that are in the **In progress** state are displayed in this panel. You can view these details on the business impact analyses in a tabular format:- **Name** Name of the business impact analysis. - **Description** Description of the business impact analysis. - **Applies to** Service, process, or company that the business impact analysis applies to. - **Finalized RTO** Finalized RTO populated from the BIA record. If you open the column chart in 'Assets by RTO', the revised column name 'Finalized RTO' is displayed. \[Omitted image "bia-rto.png"\] Alt text: RTO.\[Omitted image "rto-home-page.png"\] Alt text: Column. - **State** State of the business impact analysis. - **Updated** Date and time when the business impact analysis gets updated.
Monitoring and tracking of ongoing business impact analyses Graphical representation of all business impact analyses for their assets in a pie chart format:- **Assets by RTO** Shows the number of the assets that have different recovery time objectives \(RTO\). The image shows an example of three assets that have an RTO of 8 hours and one asset that has an RTO of 4 hours. - **Assets by recovery tier** Shows the number of assets that have different recovery tiers. The image shows an example of three assets that have mission critical recovery tiers and two assets that have business critical recovery tiers.
**Create BIA** action button Action button to create a business impact analysis from the **Business impact analysis** tab. When you select **Create BIA**, it launches the **Create New Impact Analysis** form where you can fill in the details of the business impact analysis.
## Planning tab The **Planning** tab in the Home page displays various cards that offer information on the business continuity plans. You can review the business continuity plans, details of the selected plans, and monitoring and tracking of the plans. The example shows the cards in the **Business continuity plan** tab. You can select **Create BCP** to create a new plan. \[Omitted image "bcp-homepage-uib.png"\] Alt text: Planning tab in the Home page. See the table for the description of the cards in the **Planning** tab:
Card Description
Business continuity plan overview Overview of the business continuity plans in different states. You can view the business continuity plans in the states:- **All** All business continuity plans in the BCM application. - **Draft** Business continuity plans that are in the **Draft** state. - **In review** Business continuity plans that are in the **In review** state. - **Returned** Business continuity plans that are in the **Returned** state. - **Pending approval** Business continuity plans that are in the **Pending approval** state. - **Approved** Business continuity plans that are in the **Approved** state. - **Archived** Business continuity plans that are in the **Closed** state.
Details of the selected business continuity plans card Details of the business continuity plans for the selected state of the card. For example, if you selected **In progress** in **Business continuity plan overview**, then details of the business continuity plans that are in the **In progress** state are displayed in this panel. You can view these details on the business impact analyses in a tabular format:- **Name** Name of the business continuity plan. - **Description** Description of the business continuity plan. - **State** State of the business continuity plan. - **Updated** Date and time when the business continuity plan gets updated.
Monitoring and tracking Graphical representation of all the active business continuity plans in a pie chart format:- **Plans with exercises** You can select the card to view the plans with exercises. - **Plans without exercises** You can select the card to view plans without exercises. - **Plans with events** You can select the card to view the plans with events. - **Plans without events** You can select the card to view the plans without events.
**Create BCP** action button Action button to create a business continuity plan from the **Planning** tab. When you select **Create BCP**, it launches the **Create New Plan** form where you can fill in the details of the business continuity plan.
## Exercises tab The **Exercises** tab in the Home page displays various cards that offer information on the exercise events. You can review the exercise events in various states, details of the selected exercise events, and monitoring and tracking of the exercise events. The example shows the cards in the **Exercises** tab. You can select **Create exercise** to create a new event. \[Omitted image "exercises-homepage.png"\] Alt text: Exercises tab in the Home page. See the table for the description of the cards in the **Exercises** tab:
Card Description
Exercises overview Overview of the exercise events in different states. You can view the details of the exercise events in these states:- **In progress** Exercise events that are in the **In progress** state. - **Pending** Exercise events that are in the **Pending** state. - **Returned** Exercise events that are in the **Returned** state. - **Pending approval** Exercise events that are in the **Pending approval** state. - **Approved** Exercise events that are in the **Approved** state. - **Closed** Exercise events that are in the **Closed** state.
Overview of the exercises for the selected state Details of the exercise events for the selected state of the card. For example, if you selected **In progress** in **Exercises overview**, then details of the exercise events that are in the **In progress** state are displayed in this panel. You can view these details on the exercise events in a tabular format:- **Active** State of the exercise event. The state can be **True** or **False**. You can select the link to open the exercise event record. - **Activity due** Activity due on the exercise event. - **Participants** Participants of the exercise event. - **Approval** Approval information on the exercise event. - **Approval history** Approval history of the exercise event. - **Assigned to** Name of the assignee responsible for the crisis event. When you select the assignee name in the column, it opens the record form where these tabs are displayed: - **Details** - **Roles** - **Groups** - **Delegates** - **Assignment group** Assignment group for the exercise event. - **Business duration** Business duration for the exercise event. - **Service** Service for the exercise event.
Monitoring and tracking of ongoing exercises Graphical representation of all active exercises in a pie chart format:- **Assets by recovery status** Shows the number of the assets by the recovery status for ongoing events. Details are displayed on the asset in a pie chart: - Not recovered - Recovered The example in the image shows that out of the total 18 assets, 17 assets are not recovered and one asset is recovered. - **Plans by status** Shows the plans by status of the ongoing events: - Pending - Work in Progress - Closed Complete - **Tasks by status** Shows the tasks by status of the ongoing events: - Open - Pending - Closed Incomplete - Closed Complete - Closed Skipped
**Create exercise** action button Action button to create an exercise event from the **Exercises** tab. When you select **Create exercise**, it launches the **Create New Event** form where you can fill in the details of the exercise event.
## Home page views for BCM Manager and BCM Planner When you log in to the BCM application, the Home page view is displayed according to your user role, responsibilities, and the assigned tasks. **Note:** The Home page structure and tabs described earlier in this topic are the same for every role. Only the data and tasks shown in the cards differ, based on your role, responsibilities, and assigned tasks. The following example shows a typical Home page view for a BCM planner. \[Omitted image "bcm-planner-homepage-view.png"\] Alt text: Home page view for the BCM planner.