---
title: Create Importance and impact tolerance assessment form
description: Use the Create Importance and impact tolerance assessment form in Operational Resilience Workspace to create an assessment for the business service.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/importance-and-impact-tolerance-assessment-reference-in-ws.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Create an Importance and impact tolerance assessment, Performing Importance and impact tolerance assessment, Manage, Operational Resilience, Governance, Risk, and Compliance]
---

# Create Importance and impact tolerance assessment form

Use the Create Importance and impact tolerance assessment form in Operational Resilience Workspace to create an assessment for the business service.

## Create Importance and impact tolerance assessment form

For description of the field values, see the following table.

<table id="table_FloorForm"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td class="sub-head" colspan="2">

Details

</td></tr><tr><td>

Number

</td><td>

Auto-assigned number of the assessment.

</td></tr><tr><td>

Name

</td><td>

Unique name of the assessment, for example, Assessment for payment service.

</td></tr><tr><td>

Description

</td><td>

Detailed description of the assessment.

</td></tr><tr><td>

Assessment type

</td><td>

Type of the assessment. You can choose the **Smart assessment** or **Legacy assessment**.

</td></tr><tr><td>

Smart Assessment templates

</td><td>

Templates supported by the Smart Assessment Engine. You can choose either the **Importance assessment template**, **Impact tolerance assessment template**, **Importance and impact tolerance assessment template** or all of them based on your assessment requirement.

</td></tr><tr><td class="sub-head" colspan="2">

Assignees

</td></tr><tr><td>

Owner

</td><td>

Owner of the assessment.

</td></tr><tr><td>

Approver

</td><td>

Approver of the assessment.**Note:** The approver must be a different user from the owner and assessor.

</td></tr><tr><td>

Assessor

</td><td>

Assessor of the assessment. An assessor can be the Operational Resilience user with the sn\_oper\_res.user role.

</td></tr><tr><td class="sub-head" colspan="2">

Milestones

</td></tr><tr><td>

Assessment due date

</td><td>

Due date for the assessment in the yyyy-mm-dd format, for example, 2025-12-02.

</td></tr><tr><td>

Compose

</td><td>

Private work notes and comments about the assessment.

</td></tr><tr><td>

Activity

</td><td>

Auto-recorded log on the activities related to the assessment.

</td></tr></tbody>
</table>