---
title: Acknowledge a policy
description: After a policy has been published, you can create an acknowledgement campaign to define a group of your employees who must provide an acknowledgement that a particular policy is in compliance. When the campaign has been defined, you can submit the request to the audience.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/policy-and-compliance-management/ack-policy.html
release: australia
product: Policy and Compliance Management
classification: policy-and-compliance-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage, Classic UI, Use, Policy and Compliance Management, Governance, Risk, and Compliance]
---

# Acknowledge a policy

After a policy has been published, you can create an acknowledgement campaign to define a group of your employees who must provide an acknowledgement that a particular policy is in compliance. When the campaign has been defined, you can submit the request to the audience.

-   **[Set up a policy acknowledgement campaign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/policy-and-compliance-management/setup-ack-request.md)**  
A policy campaign is the record used to prepare for a policy acknowledgement request. It defines the audience who must provide an acknowledgement that a particular policy is in compliance. A policy campaign is requested only if the compliance user decides it is needed.
-   **[Submit an acknowledgement request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/policy-and-compliance-management/submit-ack-request.md)**  
After you have created an acknowledgement campaign, you can submit the acknowledgement request to the defined audience.
-   **[Respond to an acknowledgement request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/policy-and-compliance-management/acknowledge_policy.md)**  
After you have been identified as a member of an audience to provide a policy acknowledgement, you must open and review the record, and then acknowledge it.
-   **[Work with acknowledgements using the Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/policy-and-compliance-management/ack-using-service-portal.md)**  
After you have received a request to provide acknowledgement for a policy, you have the option of working with the request in the ServiceNow AI Platform, or you can perform your actions in the ServiceNow Service Portal.

**Parent Topic:**[Manage control objectives and policies](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/policy-and-compliance-management/r_PoliciesAndProcedures.md)