--- title: Create an audience description: When you set up a policy acknowledgement request, you must identify an audience responsible for providing the acknowledgement. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/policy-and-compliance-management/create-audience.html release: australia product: Policy and Compliance Management classification: policy-and-compliance-management topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Set up campaign, Acknowledge policy, Manage, Classic UI, Use, Policy and Compliance Management, Governance, Risk, and Compliance] --- # Create an audience When you set up a policy acknowledgement request, you must identify an audience responsible for providing the acknowledgement. ## Before you begin Role required: sn\_compliance\_admin or sn\_compliance\_manager ## Procedure 1. Navigate to **All** > **Policy and Compliance** > **Policy Acknowledgement** > **Audience**. 2. Select **New**. 3. Enter a name and description for the new audience, and save the record. 4. Additional tabs appear. 5. Use the three tabs to identify members for this audience.
**Users** Click **Edit** and add one or more individual users to the audience.
**Groups** Click **Edit** and add one or more predefined groups of users to the audience.
**User Filters** Click **New** to define a new filter for audience member inclusion. Click **Edit** to modify an existing user filter. You can save filters for future use.
6. When the audience has been defined, you can add the users, groups, or user filters to an [acknowledgement request](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/policy-and-compliance-management/submit-ack-request.md). **Parent Topic:**[Set up a policy acknowledgement campaign](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/policy-and-compliance-management/setup-ack-request.md)