---
title: Add an impacted area to a privacy case
description: Add the impacted areas or objects that are affected by the privacy case or event in the Privacy Case Management application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/add-impacted-areas.html
release: australia
product: Privacy Workspace
classification: privacy-workspace
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance]
---

# Add an impacted area to a privacy case

Add the impacted areas or objects that are affected by the privacy case or event in the Privacy Case Management application.

## Before you begin

Role required: sn\_privacy\_case.privacy\_case\_analyst

## Procedure

1.  Navigate to **All** > **Privacy Management** > **Privacy Workspace**.

2.  Select the list icon \[Omitted image "ws-list-icon.png"\] .

3.  Select **All Cases**.

4.  Open the case for which you want to add an impacted area.

5.  Select **New**.

6.  On the **Impacted area** form, fill in the fields.

<table id="table_aqy_k2x_rvb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Case

</td><td>

Case for which you're adding the impacted areas. This field is automatically set to the case name.

</td></tr><tr><td>

Impacted area type

</td><td>

Type of the impacted area. For example, the location of the event or case. The choices are as follows:-   **Control**
-   **Entity**
-   **Location**
-   **User**
-   **Company**
-   **Processing activity**
 **Note:** You can also configure your own impacted area type.

</td></tr><tr><td>

Impacted area

</td><td>

Areas or objects that are affected by the case or event. This field is available only when a value is selected from **Impacted area type**. For example, **10065 East Harvard Avenue, Denver,CO**.

</td></tr><tr><td>

Title

</td><td>

Title of the impacted area.

</td></tr><tr><td>

Description

</td><td>

Brief description of the impacted areas or objects.

</td></tr></tbody>
</table>7.  Select **Save**.


**Parent Topic:**[Using Privacy Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/using-pcm.md)