--- title: Review and close a case task description: Review a case task after a case task owner provides their responses and observations for the case. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/review-a-case-task.html release: australia product: Privacy Workspace classification: privacy-workspace topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Work on a case task, Case task workflow, Use, Privacy Case Management, Privacy Management, Governance, Risk, and Compliance] --- # Review and close a case task Review a case task after a case task owner provides their responses and observations for the case. ## Before you begin Role required: sn\_privacy\_case.privacy\_case\_analyst ## Procedure 1. Navigate to **All** > **Privacy Management** > **Privacy Workspace**. 2. From the **Tasks** module, open the task to review. 3. Review the case task and then do one of the following.
| Choice | Steps |
|---|---|
| **To request revision of the details provided by the case task owner** | 1. Select **Request revision**. 2. Provide your notes and comments. 3. Select **Request revision**. |
| **To close the task as complete** | 1. Select **Complete**. 2. Provide your notes and comments. 3. Select **Close as complete**. |
| **To close the task as incomplete** | 1. Select **Close as incomplete**. 2. Provide your notes and comments. 3. Select **Close as incomplete**. |
| **To cancel the case task** | 1. Select **Cancel**. 2. Provide your notes and comments. 3. Select **Cancel**. |