--- title: Roles installed with Privacy Management description: The GRC: Privacy Management application installs the roles for the privacy analyst, the privacy manager, and the privacy administrator to perform their respective tasks. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/privacy-workspace/roles-installed-prm.html release: australia product: Privacy Workspace classification: privacy-workspace topic_type: reference last_updated: "2026-09-10" reading_time_minutes: 3 breadcrumb: [Reference, Privacy Management, Governance, Risk, and Compliance] --- # Roles installed with Privacy Management The GRC: Privacy Management application installs the roles for the privacy analyst, the privacy manager, and the privacy administrator to perform their respective tasks.
Role title \[name\] Description Contains roles
Privacy Analyst\[sn\_privacy.analyst\] Privacy analysts are responsible for managing the privacy compliance posture of the processing activities owned by them.​ They perform the following tasks:- Assess the processing activities regularly by sending and reviewing privacy impact assessments​. - Work with the management and business users to identify and manage controls related to a processing activity​. - Manage and resolve the concerns of business users about compliance-related issues and policy exceptions​. - Test and monitor control effectiveness​. ​ - sn\_grc\_workspace.task\_reader - sn\_compliance.policy\_user - sn\_compliance.library\_user - sn\_compliance.control\_framework\_user - sn\_smart\_asmt.template\_reader - sn\_privacy.business\_user - sn\_risk.implementation\_user - sn\_risk.library\_user - sn\_privacy\_case.privacy\_case\_analyst If the sn\_risk\_advanced plugin is active: - sn\_risk\_advanced.ara\_approver - sn\_risk\_advanced.ara\_assessor If the sn\_prm\_gen\_ai plugin is active: sn\_reco\_template.rationalization\_process\_writer If the sn\_reg\_body\_mgmt plugin is active: sn\_reg\_body\_mgmt.reader If the sn\_smart\_asmt plugin is active: sn\_smart\_asmt.assessment\_reader
Privacy Manager\[sn\_privacy.manager\] Privacy managers are responsible for managing the overall organization level privacy compliance posture.​ They perform the following tasks:- Develop and implement privacy regulations, authority documents,​ and policies. - Review privacy regulatory requirements and policies​. - Design and monitor controls to deal with violations of privacy regulations and internal policies.​ - Plan privacy programs and scope entities. - Create privacy impact assessment templates.​ - Continuously monitor control effectiveness and recommend effective improvements. - ​ Supervise the privacy compliance team.​ - Report to management and the Board of Directors on compliance posture​. - Discover who is implementing privacy regulation for the first time in their organization. - sn\_privacy.analyst - sn\_grc\_workspace.task\_admin - sn\_compliance.attestation\_creator - sn\_privacy\_case.privacy\_case\_manager - sn\_compliance.control\_framework\_manager - sn\_compliance.library\_manager - sn\_compliance.policy\_manager - sn\_risk.implementation\_manager - sn\_risk.library\_manager - sn\_smart\_asmt.template\_contributor - sn\_smart\_asmt.template\_manager If the sn\_grc\_pdr plugin is active: sn\_grc\_pdr.pdr\_manager If the sn\_privacy\_content plugin is active: sn\_esg\_content.admin If the sn\_prm\_gen\_ai plugin is active: sn\_smart\_imp\_auto.automation\_reader If the sn\_grc\_reg\_change plugin is active: sn\_grc\_reg\_change.manager If the sn\_grc\_ent\_access plugin is active: sn\_grc\_ent\_access.reader If the sn\_reg\_body\_mgmt plugin is active: sn\_reg\_body\_mgmt.writer If the sn\_smart\_asmt plugin is active: sn\_smart\_imp\_auto.automation\_reader
Privacy Admin\[sn\_privacy.admin\] Privacy administrators administer the privacy policy and compliance management. ​ Users assigned this role are responsible for configuring privacy management solutions as per the privacy team's requirements.​ They perform the following tasks:- Configure privacy impact assessments and automated flows to trigger assessments​ - Configure rules to auto-create processing activities ​out of privacy screening assessments. - Monitor the ServiceNow AI Platform dependencies with other applications and modules. - Can read the scripts under Processing activity script configurations related list. ​ - sn\_privacy.manager - sn\_risk\_advanced.ara\_admin - sn\_privacy\_case.privacy\_case\_admin - sn\_compliance.control\_framework\_admin - sn\_compliance.library\_admin - sn\_compliance.policy\_admin - sn\_grc\_workspace.assessment\_template\_configuration\_writer - sn\_smart\_asmt.assessment\_admin If the sn\_grc\_pdr plugin is active: sn\_grc\_pdr.pdr\_admin If the sn\_grc\_ent\_access plugin is active: - sn\_grc\_ent\_access.admin - sn\_grc\_ent\_access.bulk\_access\_config\_admin If the sn\_smart\_asmt plugin is active: sn\_smart\_imp\_auto.automation\_creator
Privacy assessment responder \[sn\_privacy.assessment\_responder\] Privacy assessment responders can respond to the privacy assessments as key stakeholders. They can also raise privacy requests from the portal. - sn\_grc\_workspace.task\_reader - canvas\_user - sn\_grc\_workspace.assessment\_template\_configuration\_reader - sn\_grc\_workspace.user If the sn\_smart\_asmt plugin is active: sn\_smart\_asmt.actor
Privacy business user \[sn\_privacy.business\_user\] Privacy business users can edit the assigned processing activities in the [Discover state](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/stages-pa.md), and also respond to the assessments. - sn\_grc\_workspace.task\_reader - canvas\_user - sn\_privacy\_case.privacy\_case\_business\_user - sn\_compliance.control\_framework\_business\_user - sn\_compliance.library\_business\_user - sn\_compliance.policy\_business\_user - sn\_grc\_workspace.assessment\_template\_configuration\_reader - sn\_grc\_workspace.user - sn\_risk.implementation\_business\_user - sn\_smart\_asmt.actor - sn\_smart\_asmt.assessment\_reader If the sn\_risk\_advanced plugin is active: sn\_risk\_advanced.ara\_reader
Privacy developer \[sn\_privacy.developer\] Privacy developers can write custom scripts - sn\_privacy.admin - sn\_compliance.compliance\_shared\_developer - sn\_grc.grc\_shared\_developer
If the Privacy Employee User application is installed, then the following roles are available.
Privacy employee user \[sn\_privacy\_emp.privacy\_employee\] Enables your employees to perform the following operations from the Employee Center: - Proactively request privacy impact assessments \(PIAs\) for new implementations, applications, and processes from the Employee Center. - Report privacy cases related to data privacy policy and regulatory violations. - Read and acknowledge organizational privacy policies - Create policy exceptions. - Create privacy issues. - sn\_grc.issue\_employee\_user - sn\_compliance.policy\_ack\_employee\_user - sn\_compliance.policy\_exception\_employee\_user
If the GRC: Privacy Lite User application is installed, then the following roles are considered as lite operators.
- sn\_privacy.assessment\_responder - sn\_privacy\_case.privacy\_case\_business\_user - sn\_privacy.business\_user - sn\_grc\_pdr.data\_owner\_admin Users with the lite operator role can do the following: - Respond to privacy assessment tasks as business users. - Work on the processing activity as a business user when it’s assigned to you to collect the required details. - Respond to the processing activity's criticality risk assessments and object-based assessment. - Respond to the detailed privacy risk assessments on each risk identified on a processing activity. - Work on breach assessments and other privacy case tasks. - Respond to the assessment and investigation tasks assigned by the privacy team. - Work on personal data rights action tasks to handle data according to the requester's requests. - Respond to the assigned control attestations. - View, update, and close assigned issues. - Create, update, and close assigned remediation tasks. - Respond to the assigned manual indicator tasks.  
**Parent Topic:**[Privacy Management reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/privacy-workspace/privacy-mgmt-reference.md)