---
title: Create connection and authenticate with Everbridge
description: As a first step, establish a connection and authenticate your login credentials with an Everbridge instance to send out a notification using a delivery channel. This connection not only helps you to send but also receive communications.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/setup-connection-everbridge.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Setup steps for emergency notification, Integrating Crisis Management with Everbridge, Using BCM Classic Workspace, Manage, Business Continuity Management, Governance, Risk, and Compliance]
---

# Create connection and authenticate with Everbridge

As a first step, establish a connection and authenticate your login credentials with an Everbridge instance to send out a notification using a delivery channel. This connection not only helps you to send but also receive communications.

## Before you begin

Role required: BCM admin \(sn\_bcm.admin\)

## Procedure

1.  Navigate to **Business Continuity** > **Everbridge Notification Configuration** > **Connection & Credential Alias**.

2.  Click the **Create New Connection & Credential** related link.

3.  On the form, fill in the fields.

<table id="table_mzj_qpq_4pb"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Connection Name

</td><td>

Name of the connection. Enter Everbridge Connection.

</td></tr><tr><td>

Connection URL

</td><td>

Everbridge API base address.

</td></tr><tr><td>

Organization ID

</td><td>

Organization ID of Everbridge.**Note:** You can get the organization ID from the Everbridge instance.

</td></tr><tr><td>

Incident Template ID

</td><td>

Unique ID of Everbridge incident template.**Note:** You can get the ID from the Everbridge instance.

</td></tr><tr><td>

Credential Name

</td><td>

Name of Everbridge credential.

</td></tr><tr><td>

Username

</td><td>

User name of API user in Everbridge.

</td></tr><tr><td>

Password

</td><td>

Password to validate and establish connection.

</td></tr></tbody>
</table>4.  Click **Create**.