--- title: Activate Smart Assessment response assist skill description: Activate and configure the Smart Assessment response assist skill in ServiceNow Otto. The skill automatically drafts responses for assessment questionnaires by using previously answered questions and supporting documents to improve accuracy and consistency. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/smart-assessment-engine/activate-smart-assessment-response-assist-skill.html release: australia product: Smart Assessment Engine classification: smart-assessment-engine topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Configure, ServiceNow Otto for SAE, Smart Assessment Engine, Governance, Risk, and Compliance] --- # Activate Smart Assessment response assist skill Activate and configure the Smart Assessment response assist skill in ServiceNow Otto®. The skill automatically drafts responses for assessment questionnaires by using previously answered questions and supporting documents to improve accuracy and consistency. ## Before you begin Install the ServiceNow Otto for Smart Assessment Engine \(SAE\) plugin \(sn\_smart\_ai\_assist\). Role required: sn\_nowassist\_admin.nsa\_admin ## About this task **Note:** The **Smart Assessment Response Assist** skill is on by default. If you turned it off, follow the steps in this task to turn it on. ## Procedure 1. Navigate to **Admin** > **AI Admin Hub**. 2. On the **AI Skills** tab, under the **Technology** workflow group, select **Risk & Sustainability**. 3. On the ServiceNow Otto® skills for Risk & Sustainability page, select **Turn on** under the **Smart Assessment Response Assist** skill. 4. Select **Turn on**. 5. Select **Risk & Sustainability** to return to the page listing all Risk and Sustainability-related skills or close the dialog box to remain on the same page. ## Result The Smart Assessment Response Assist skill is active and available for assessment questionnaires. Configure the skill at the template category level as needed. ## What to do next Configure AI response at template category level, for more information see [Create an assessment template category](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/smart-assessment-engine/sae-asmnt-template-category-create.md).