---
title: Define the scope and begin the assessment
description: Define the scope by adding a business service to the Importance and impact tolerance assessment. With this assessment, you can estimate the impact and possible disruptions that can affect your business services.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/submit-an-assessment-in-ws.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Performing Importance and impact tolerance assessment, Manage, Operational Resilience, Governance, Risk, and Compliance]
---

# Define the scope and begin the assessment

Define the scope by adding a business service to the Importance and impact tolerance assessment. With this assessment, you can estimate the impact and possible disruptions that can affect your business services.

## Before you begin

Role required: sn\_oper\_res.manager

## Procedure

1.  Navigate to **Workspaces** > **Operational Resilience Workspace** > **List** > **Importance and impact tolerance assessment** > **All assessments** and select the assessment that you’re working on.

    The **Details** tab displays the assessment details.

    The **Scope** tab is displayed for the assessment where you can add the services to be assessed.

2.  In the **Scope** tab, select **Add**, choose the services for the assessment, and select **Add** again.

    A message is displayed that the services are successfully added to the list. The services are listed in the **Scope** tab.

3.  To send the assessment and request a response from the assessor, select **Assess**.

    The state of the assessment is updated to **Pending response**.


## Result

The state of the assessment is updated to **Pending response**. The assessor of the assessment receives an email notification with a link to the assessment.

**Note:** If there are no approvers, the state of the assessment automatically changes to the **Approved** state.

## What to do next

The assessor logs into the instance or selects the assessment link received in the notification, responds to the assessment, and submits the results. For more information, see [Submit the assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/submit-an-importance-and-impact-tolerance-assessment-in-ws.md).