---
title: Third-party Risk Management
description: The ServiceNow GRC: Third-party Risk Management \(TPRM\) application enables you to proactively identify, assess, and mitigate risks that are associated with your third-party relationships. TPRM provides a centralized process for managing your portfolio of third parties, assessing and scoring risk, and performing remediation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/third-party-risk-management/third-party-risk-mgt-landing-page.html
release: australia
product: Third-party Risk Management
classification: third-party-risk-management
topic_type: reference
last_updated: "2026-09-10"
reading_time_minutes: 5
breadcrumb: [Governance, Risk, and Compliance]
---

# Third-party Risk Management

The ServiceNow® GRC: Third-party Risk Management \(TPRM\) application enables you to proactively identify, assess, and mitigate risks that are associated with your third-party relationships. TPRM provides a centralized process for managing your portfolio of third parties, assessing and scoring risk, and performing remediation.

## Get started

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release note information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).

<table id="table_st1_3v3_hzb" class="nav-card"><tbody><tr><td>

[Explore \[Omitted image "bus-explore.svg"\] Alt text:Learn about how third-party risk managers, third-party risk users, and third-party risk administrators use the Third-party Risk Management application.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-exploring.md)

</td><td>

[Configure \[Omitted image "bus-sdlc.svg"\] Alt text:You can activate or upgrade TPRM, by downloading the applications from the ServiceNow Store and then configuring the settings to meet your needs.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-configuring.md)

</td><td>

[Integrate \[Omitted image "bus-integration-and-apis.svg"\] Alt text: Extend TPRM capabilities by integrating with other applications.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/integrating-with-tprm.md)

</td></tr><tr><td>

[Migrate Classic to Smart Assessment Engine \[Omitted image "bus-case-and-knowledge-management.svg"\] Alt text:Learn what changes when you migrate from the Classic Assessment Engine to the Smart Assessment Engine, including feature differences, limitations, and setup requirements.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-migrate-asmnt-sae.md)

</td><td>

[Request third-party risk due diligence \[Omitted image "bus-partnering.svg"\] Alt text:Request third-party risk due diligence to determine the level of risk for interactions with a third party and their engagement.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-requesting-tpr-due-diligence.md)

</td><td>

[Assess third-party risk \[Omitted image "bus-discover.svg"\] Alt text:Use Third-party Risk Management to identify and assess potential risks that are associated with your third-party relationships.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-assessing-tpr.md)

</td></tr><tr><td>

[Monitor third-party risk \[Omitted image "bus-try-a-demo.svg"\] Alt text:Use the Third-party Risk Management application to monitor potential risks associated with your third-party relationships.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-monitoring-tpr.md)

</td><td>

[Approve or reject requests for due diligence \[Omitted image "bus-handshake.svg"\] Alt text:Set up the approval levels and rules for due diligence requests in the Third-party Risk Management application to use while approving or rejecting requests after reviewing questionnaire responses and due diligence process results.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-approving.md)

</td><td>

[Manage the contract risk process \[Omitted image "bus-contract.svg"\] Alt text:Protect your organization's interests, as the Third-party risk contract negotiator by incorporating specific contractual provisions so that you can address identified risks.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-ws-contract-risk-process.md)

</td></tr><tr><td>

[Use Digital resilience third-party registers \[Omitted image "bus-dollar-sign.svg"\] Alt text:Use the Digital resilience third-party registers application in the Vendor Management Workspace to set up and maintain registers of contractual arrangements with ICT third-party service providers.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-dora.md)

</td><td>

[Use risk intelligence reports\[Omitted image "bus-threat-intelligence-source.svg"\] Alt text:Manage and request risk Intelligence reports or scores from external risk intelligence content providers.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-riskintel-using.md)

</td><td>

[Integrate scores from risk intelligence providers\[Omitted image "bus-integration-and-apis.svg"\] Alt text:Integrate scores from risk intelligence providers. The scores provide insight on how trustworthy and safe a particular third party can be.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-riskintelprvdr-overview.md)

</td></tr><tr><td>

[Use the third-party portal\[Omitted image "bus-service-portal.svg"\] Alt text:Use the third-party portal to respond to questionnaires, requests for documentation, tasks, and issues. The portal is the point of interaction between third-party contacts and risk assessors.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/vendor-portal.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Reference topics provide detailed descriptions of tables, properties, forms, and roles that are installed with the Third-party Risk Management application.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-reference.md)

</td><td>

 

</td></tr></tbody>
</table>**Important:**

The Vendor Management Workspace for ITSM \(sn\_itsm\_vendor\) is deprecated as of the Australia release. It is hidden and no longer available for activation for new customers. References to Vendor Management Workspace throughout this documentation refer to the GRC: Vendor Management Workspace \(sn\_vrm\_ws\), which is a separate application included with Third-party Risk Management and is not affected by this deprecation. For details about the deprecation process, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Troubleshoot and get help

-   [Ask or answer questions in the GRC community](https://www.servicenow.com/community/forums/filteredbylabelpage/board-id/governance-risk-compliance-forum/label-name/vendor%20risk%20management).
-   [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477).
-   [Learn how to build apps on the developer site](https://developer.servicenow.com/app.do#!/training/landing).
-   [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case).