---
title: Upload and manage documents in the third-party portal
description: Use the third-party portal to upload and manage documents for assessments, engagements, issues, and tasks in Third-Party Risk Management \(TPRM\).
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/third-party-risk-management/tprm-add-document-portal.html
release: australia
product: Third-party Risk Management
classification: third-party-risk-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 2
keywords: [TPRM, third-party portal, upload document, manage document, vendor documents]
breadcrumb: [Manage the third-party portal, Third-party Risk Management, Governance, Risk, and Compliance]
---

# Upload and manage documents in the third-party portal

Use the third-party portal to upload and manage documents for assessments, engagements, issues, and tasks in Third-Party Risk Management \(TPRM\).

## Before you begin

Role required: Primary contacts can complete all actions while secondary contacts must be assigned read and write access.

## About this task

Third parties and engagement owners can upload and manage documents directly in the portal. Uploaded documents can include contracts, policies, or compliance evidence and can be linked to assessments, engagements, and related tasks.

## Procedure

1.  Log in to the Third-party portal at `https://<myCompany>.service-now.com/svdp`.

2.  Select the **Documents** tab, and then select **Create document** to upload a document.

3.  On the form, fill in the fields.

    For descriptions of all these fields, see [Create new document form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-create-new-document-form.md).

4.  Attach the document file.

5.  Select **Submit** to save the document record.

    If the file upload fails, check the file size and format restrictions and retry. If permissions prevent upload, request access from the engagement owner.

6.  When managing documents, you have the following actions available.

<table id="choicetable_r3q_vkw_3hc"><thead><tr><th align="left" id="d173034e137">

Action

</th><th align="left" id="d173034e140">

Description

</th></tr></thead><tbody><tr><td id="d173034e146">

**Add or edit details**

</td><td>

Select the **Details** tab to review and update the document details.

</td></tr><tr><td id="d173034e158">

**Add version**

</td><td>

Select the **Version history** tab to review existing versions of the document.Select **Add version** upload a new version of the document.

</td></tr><tr><td id="d173034e175">

**Add references**

</td><td>

Select the **References** section to review existing references. You can add or remove tasks, issues, engagements, or assessment references. For example, navigate to **Tasks** and select **Add tasks**.

</td></tr><tr><td id="d173034e193">

**Update permissions**

</td><td>

Select the **Permissions** tab to review existing permissions. The primary contact can update and remove read and write access.

</td></tr><tr><td id="d173034e206">

**Download latest attachment**

</td><td>

Select **Download latest attachment** to download the latest version of the document. This option isn’t available for documents provided as a URL.

</td></tr><tr><td id="d173034e218">

**Save**

</td><td>

Select **Save** to save all changes made to every section of the document.

</td></tr></tbody>
</table>
**Related topics**  


[Managing the Third-party portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/vendor-portal.md)

[Respond to a questionnaire in the third-party portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-portal-respond-questionnaire.md)

[Document Management system in Third-party Risk Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-dms.md)

[Create a document record](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-create-document.md)

[Create new document form](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-create-new-document-form.md)