---
title: E-signatures on questionnaires or document requests
description: Questionnaires or document requests might require electronic signatures of third-party contacts and/or reviewers.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/governance-risk-compliance/third-party-risk-management/tprm-ws-approve-with-e-sig.html
release: australia
product: Third-party Risk Management
classification: third-party-risk-management
topic_type: task
last_updated: "2026-09-10"
reading_time_minutes: 1
breadcrumb: [Manage the third-party portal, Third-party Risk Management, Governance, Risk, and Compliance]
---

# E-signatures on questionnaires or document requests

Questionnaires or document requests might require electronic signatures of third-party contacts and/or reviewers.

## Before you begin

Role required: sn\_vdr\_risk\_asmt.vendor\_risk\_manager or sn\_vdr\_risk\_asmt.vendor\_assessor

## About this task

After a questionnaire or document request has been submitted to the third party, the Third-party Risk \(TPR\) manager or TPR assessor receives an email notification that includes a link to the record.

**Note:** The signature feature isn’t supported for SAE questionnaires.

## Procedure

1.  Select the link to open the questionnaire or document request.

    **Note:** A signature is required for the **Sample** questionnaire. Open the questionnaire that requires a signature.

2.  Complete the questionnaire or document request, and, when you have answered the questions, select **Save and Sign**.

3.  Use the **Type** tab to enter your name or use the **Draw** tab provide a free-form signature and then select **Sign to Complete**.

4.  To update the questionnaire or document request in any way, select **Make Changes**.

    The signature is removed and you must sign again after making the changes.

5.  After you have completed and signed the assessment, select **Exit** and then repeat the process for any additional questionnaires or document requests in the assessment.

6.  When you have completed all questionnaires or document requests in the assessment, select **Submit Assessment**.

    **Note:** You cannot submit an assessment until all items that require e-signatures have been signed.


## Result

The state of the assessment changes to **Response Received**, and risk scores are calculated.

**Related topics**  


[Managing the Third-party portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/vendor-portal.md)

[Respond to a questionnaire in the third-party portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/governance-risk-compliance/third-party-risk-management/tprm-portal-respond-questionnaire.md)