---
title: Add Multiple Parties to a record in Information Request Playbook
description: As a government agent, you can add other business contacts or constituents to an information request application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-add-multiple-parties-record-ir.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using Information Request Playbook, Playbooks, Use, Public Sector Digital Services \(PSDS\)]
---

# Add Multiple Parties to a record in Information Request Playbook

As a government agent, you can add other business contacts or constituents to an information request application.

## Before you begin

Role required: admin

## Procedure

1.  Open the Information Request Playbook by navigating to Lists in the CRM Workspace.

2.  Navigate to the **Information Requests** list and select **All**.

3.  Open the Information Request case you wish to add multiple related parties to.

    **Note:** Related parties can only be edited if the case is in the **Intake** or **Review** stage.

4.  Navigate to the **Add related parties** activity in the Intake stage of Information Request Playbook.

5.  Select **Add Related Party**.

6.  Select the Type and Responsibility of the related party in the dropdown, then enter their contact name in the Contact field to look up existing contacts that match this name.

    **Note:** All information request co-applicants must be registered on the Government Service Portal to be included on a information request application. Each co-applicant can create an account by registering on the Government Service Portal, or a government service agent can create a business contact account for them. For information on how agents can create a business contact record from information entered in an Information Request application, see [Create a business record in CRM Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/government-industry/psds-create-new-business-rec-ws.md).

7.  Select **Save**.

8.  Repeat steps 5-7 to add as many related parties as needed.

9.  Select **Mark as Complete**.