---
title: Add Multiple Parties to a record in License and Permit Playbook
description: As a government agent, you can add other business contacts or constituents to a license or permit application.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-add-multiple-parties-record-lpr.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Using License and Permit Playbook, Playbooks, Use, Public Sector Digital Services \(PSDS\)]
---

# Add Multiple Parties to a record in License and Permit Playbook

As a government agent, you can add other business contacts or constituents to a license or permit application.

## Before you begin

Role required: sn\_gsm.constituent\_agent, sn\_gsm.relationship\_agent, sn\_gsm.government\_service\_manager, sn\_gsm.business\_agent, sn\_gsm.agency\_constituent\_agent, sn\_gsm.agency\_manager, sn\_gsm.agency\_agent

## Procedure

1.  Open the License and Permit Playbook by navigating to Lists in the CRM Workspace.

2.  Navigate to the **License and Permit Requests** list and select **All**.

3.  Open the License or Permit Request case you wish to add multiple related parties to.

    **Note:** Related parties can only be edited if the case is in the **Intake** or **Review** stage.

4.  Navigate to the **Add related parties** activity in the Intake stage of License and Permit Playbook.

5.  Select **Add Related Party**.

6.  Select the Type and Responsibility of the related party in the dropdown, then enter their contact name in the Contact field to look up existing contacts that match this name.

    **Note:** All license/permit co-applicants must have a business contact account to be included on a license/permit application. Each contact can create an account by registering on the Government Service Portal, or a government service agent can create a business contact record for them. For information on how agents can create a business contact record from information entered in a License and Permit application, see [Create a business contact account from license or permit application data](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/government-industry/psds-multi-party-create-business-contact.md).

7.  Select **Save**.

8.  Repeat steps 5-7 to add as many related parties as needed.

9.  Select **Mark as Complete**.