---
title: Configure a merit review scoring rubric for a grants proposal
description: Create a knowledge article containing information on how merit reviewers are to score the proposals, known as a rubric.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-config-gmp-create-rubric.html
release: australia
topic_type: task
last_updated: "2026-04-01"
reading_time_minutes: 1
breadcrumb: [Configure the Merit Review Scoring Framework and Rubric, Set up a grant program, Grants Management, Playbooks and Solutions, Configure agent workspaces, Configure, Public Sector Digital Services \(PSDS\)]
---

# Configure a merit review scoring rubric for a grants proposal

Create a knowledge article containing information on how merit reviewers are to score the proposals, known as a rubric.

## About this task

There are three ways of creating knowledge articles.

-   **Self-Service** > **Knowledge** > **Create an Article**
-   **Knowledge** > **Articles** > **Create New**
-   From the **Knowledge Management homepage**, select the **More** icon \(⋮\), then select **Create Article**.

## Before you begin

Role required: admin

## Procedure

1.  On the **Create New article** page, select a knowledge base.

    The list of article templates to select in the next step is filtered according to the article templates available for the selected knowledge base.

2.  Select an article template, then select **Next**.

    The Knowledge form is displayed based on the article template selected. Common templates include:

    -   **FAQ**: For Q&A-style articles.
    -   **How-To**: For step-by-step instructions.
    -   **Landing Page**: Overview page linking to related articles.
    -   **KCS Article**: For known issues and workarounds.
3.  On the Knowledge form, fill in the fields.

    For more information on the Knowledge form fields, see [Create a knowledge article](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/servicenow-platform/create-knowledge-article.md).

4.  Select **Submit** to save the draft.


## Result

An ownership group reviews and approves the article. Once approved, it can be published immediately or on the scheduled date.

**Note:** If no ownership group is assigned, the article automatically goes to the knowledge administrator and knowledge manager for approval.

All knowledge articles are available for selection under both the Rubric section of the Merit Review activity, as well as the Article number section of the Resources and support activity, once the Knowledge article resource type is selected.

**Parent Topic:**[Configure the Merit Review Scoring Framework for a Grant Program in the Reviewer Service Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/government-industry/psds-config-gmp-scoring-framework.md)