---
title: Public Sector Digital Services User Management
description: Configure the internal and external users for Public Sector Digital Services to provide the correct access to features, capabilities, and case data. Create relationships that facilitate case management and fulfill roles for specific accounts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-config-user-management.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Set up your environment, Configure, Public Sector Digital Services \(PSDS\)]
---

# Public Sector Digital Services User Management

Configure the internal and external users for Public Sector Digital Services to provide the correct access to features, capabilities, and case data. Create relationships that facilitate case management and fulfill roles for specific accounts.