---
title: Exploring the Social Benefits Playbook
description: The Social Benefits Playbook provides an end-to-end workflow for handling applications for social benefit programs offered by your government agency and submitted by public sector end users.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-exploring-pbs-social-benefits.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Playbooks, Playbooks and Solutions, Explore, Public Sector Digital Services \(PSDS\)]
---

# Exploring the Social Benefits Playbook

The Social Benefits Playbook provides an end-to-end workflow for handling applications for social benefit programs offered by your government agency and submitted by public sector end users.

\[Omitted image "psds\_sbp\_base\_functional\_flow.png"\] Alt text: social benefits playbook workflow