---
title: Review and score a grant proposal using the Reviewer Service Portal
description: As a Merit Reviewer, you can review grant proposals for feasibility, impact, and alignment with the grant program's goals. Reviewers can then score proposals as part of the evaluation stage of the Public Sector Digital Services Grants Management using the Reviewer Service portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-gmp-merit-review-score-application.html
release: australia
topic_type: task
last_updated: "2025-07-31"
reading_time_minutes: 1
breadcrumb: [Reviewer Service Portal, Portals, Use, Public Sector Digital Services \(PSDS\)]
---

# Review and score a grant proposal using the Reviewer Service Portal

As a Merit Reviewer, you can review grant proposals for feasibility, impact, and alignment with the grant program's goals. Reviewers can then score proposals as part of the evaluation stage of the Public Sector Digital Services Grants Management using the Reviewer Service portal.

## Before you begin

Role required: external\_reviewer

## About this task

Reviewers can then score proposals as part of the evaluation stage of the Public Sector Digital Services Grants Management using the Reviewer Service portal.

You can either select Submit or Decline Review for a particular Merit Review Task. When you click Submit, a modal will appear where you can confirm by clicking Submit again, and the state will automatically change from “In Progress” to “Complete”.

When you select Decline Review, a modal pops up where you can decline specific MRTs by providing a valid reason, such as a conflict of interest or other concerns. The state then changes to Declined, and the view returns to the default scoring screen with no scores.

## Procedure

1.  Log in to the Reviewer Service Portal.

    All review tasks appear under **My review tasks** along with the state of the task, score, and the last updated date.

    -   To view your review tasks, navigate to **My work** > **My reviews**.
    -   To view review tasks for a specific grant program that you are participating in, navigate to **My work** > **My grant programs**.
2.  Select a review expand the categories under the **Scoring** tab.

    **Scoring** is the default tab that appears. Select other tabs to view information about the grant proposal.

    \[Omitted image "psds-rsp-scoring-tab.png"\] Alt text: scoring tab view

3.  Select a score from the drop-down and provide comments for rationale, strengths, and concerns for each of the categories and select **Save**.

    For more information about the scoring rubric, select the KB article listed under **Rubric**.

4.  Select **Submit** to complete the review or select **Decline review** and provide a reason.

    The evaluation is successfully complete and the status of the review task is updated to **Complete**, along with the score, triggering a notification to the grants program manager.


## Result

The proposal is now routed to the grants program manager for further evaluation, and they are able to approve or decline the proposal.