---
title: ICM Entity Management Organization form
description: The Organization form allows you to create a new organization entity record within an investigative case, and capture as many identifiable details about the organization as possible. Not all fields are mandatory, but a minimum amount of information is required for the record to be searchable within ICM.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-icm-ref-case-forms-enm-org.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Entity Management forms, Investigative Case Management case forms, Investigative Case Management reference, Reference, Public Sector Digital Services \(PSDS\)]
---

# ICM Entity Management Organization form

The Organization form allows you to create a new organization entity record within an investigative case, and capture as many identifiable details about the organization as possible. Not all fields are mandatory, but a minimum amount of information is required for the record to be searchable within ICM.

<table id="table_fzh_ksr_nzb"><thead><tr><th>

 

</th><th>

 

</th></tr></thead><tbody><tr><td>

Organizations

</td><td>

Search for an existing record in the master index to auto-fill its information. If the organization record has not yet been created, skip this and enter the details manually.

</td></tr><tr><td>

Name

</td><td>

Name of the organization.

</td></tr><tr><td>

Aliases

</td><td>

Any Aliases of the organization.

</td></tr><tr><td>

Type

</td><td>

Type of organization. The provided choice types are: Gang, School, Faith-based Group, Media Organization, Utility Provider, Financial Institution, Medical Facility,Nonprofit, Other.

</td></tr><tr><td>

Industry/Sector

</td><td>

The Industry/Sector the organization operates in.Financial, Healthcare, Education, Government, Technology, Transportation, Legal, Retail, Construction,Other

</td></tr><tr><td>

Street Address

</td><td>

Street Address associated with the organization.

</td></tr><tr><td>

City

</td><td>

City associated with the organization.

</td></tr><tr><td>

State

</td><td>

State associated with the organization.

</td></tr><tr><td>

Zip

</td><td>

Zip code associated with the organization.

</td></tr><tr><td>

Contact Person/Title

</td><td>

Contact Person associated with the organization.

</td></tr><tr><td>

Phone Number

</td><td>

Phone Number associated with the organization.

</td></tr><tr><td>

Status

</td><td>

Status of the organization. Can be Active, Closed, Under Investigation, Victim, Suspect Organization, Third-Party Observer, or Unknown

</td></tr><tr><td>

Notes

</td><td>

Any notes associated with the organization record.

</td></tr><tr><td>

Information Completeness

</td><td>

Not all fields are mandatory, but a minimum amount of information is required for the record to be searchable within ICM. The information completeness field indicates whether or not that minimum requirement is met. Displays as Partial or Complete.

</td></tr></tbody>
</table>