---
title: Create a business contact account from license or permit application data
description: Use the contact information for related parties entered on a license or permit application to create business contact accounts.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-multi-party-create-business-contact.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
keywords: [Create a business contact account from license or permit application data, Create a business contact account]
breadcrumb: [Using License and Permit Playbook, Playbooks, Use, Public Sector Digital Services \(PSDS\)]
---

# Create a business contact account from license or permit application data

Use the contact information for related parties entered on a license or permit application to create business contact accounts.

## Before you begin

Role required: sn\_gsm.constituent\_agent, sn\_gsm.relationship\_agent, sn\_gsm.government\_service\_manager, sn\_gsm.business\_agent, sn\_gsm.agency\_constituent\_agent, sn\_gsm.agency\_manager, sn\_gsm.agency\_agent

## Procedure

1.  Navigate to the CRM Workspace and select **lnteractions** > **All**.

2.  Select the interaction number to open an existing interaction record, or select the new icon \[Omitted image "new-icon.png"\] Alt text: New icon. to create an interaction.

3.  Select the interaction type and assign the interaction to a user.

4.  Enter a short description of the interaction.

5.  Select **Save**.

6.  Select **Create Business** and fill in the fields.

7.  Select **Submit**.