---
title: Activate remote catalog item entitlements for Service Exchange Consumers
description: Create an entitlement for a remote catalog item/record producer so that the associated service will be displayed in the constituent\(s\) Government Service Portal catalog for use. You can entitle content explicitly to a single constituent, or to multiple constituents in designated groups.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-servicebridge-config-activate-entitlements.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure Service Exchange for Consumers, Service Exchange, Case Management, Configure agent workspaces, Configure, Public Sector Digital Services \(PSDS\)]
---

# Activate remote catalog item entitlements for Service Exchange Consumers

Create an entitlement for a remote catalog item/record producer so that the associated service will be displayed in the constituent\(s\) Government Service Portal catalog for use. You can entitle content explicitly to a single constituent, or to multiple constituents in designated groups.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Service Bridge Consumer** > **Provider Connections**.

2.  Selecting the record number in the **Number** column to open the Provider connection record.

3.  In the **Remote record producers** related table, select the remote record producer \(RRP\) you want to activate.

4.  On the Remote record producer page, select **Activate** to activate the entitlement.

5.  Select the Remote task definition tab and select a remote task definition that you want to activate.

    For information on how to utilize remote task definitions to create task assignments between constituent and agency provider instances, see [Create remote task definitions in Service Exchange for Providers in Public Sector Digital Services](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/government-industry/psds-servicebridge-config-create-remote-task-def.md).

6.  In the Remote task definition page, select **Activate** to activate the entitlement.


## Result

The remote record producer is now added to the configured catalog and is visible on the consumer instance, the Government Service Portal.