---
title: Using Self-Service Portals in Public Sector Digital Services
description: Use Portals to submit requests for licenses and permits, government records and public information, non-emergency services, or to submit applications for social benefits or grants opportunities.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/government-industry/psds-using-portals.html
release: australia
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Use, Public Sector Digital Services \(PSDS\)]
---

# Using Self-Service Portals in Public Sector Digital Services

Use Portals to submit requests for licenses and permits, government records and public information, non-emergency services, or to submit applications for social benefits or grants opportunities.