---
title: Exploring Care Team Portal
description: Learn how the Care Team Portal centralizes operational issue reporting for care teams and integrates with the support departments that resolve those issues.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/care-team-portal-exploring.html
release: australia
topic_type: concept
last_updated: "2026-05-27"
reading_time_minutes: 1
breadcrumb: [Care Team Portal, Healthcare Operations, Healthcare and Life Sciences]
---

# Exploring Care Team Portal

Learn how the Care Team Portal centralizes operational issue reporting for care teams and integrates with the support departments that resolve those issues.

## Care Team Portal overview

The Care Team Portal gives care team members a single place to report and track operational issues without leaving their clinical workflow. Care teams can submit support requests, view the status of in-flight requests, manage team membership, and find self-service knowledge articles, all from one portal.

The portal can be used as a standalone Service Portal experience or embedded in Epic Hyperspace via Hyperdrive so that clinicians launch it from inside their EMR.