---
title: Care Team Work Management
description: Care Team Work Management streamlines operational task creation, assignment, and tracking for care team internal operations.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/ctwm-landing.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Healthcare Operations, Healthcare and Life Sciences]
---

# Care Team Work Management

Care Team Work Management streamlines operational task creation, assignment, and tracking for care team internal operations.

## Get started

<table id="table_btf_p35_w2c" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about how care teams use Care Team Work Management to design and execute task plans for care teams.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-exploring.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Activate and set up Care Team Work Management.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-configuring.md)

</td><td>

[Use the Operational Rounding playbook\[Omitted image "bus-task-list.svg"\] Alt text:Define the repeatable tasks and records that need to be created for care team work.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-operational-rounding-playbook.md)

</td></tr><tr><td>

[Work on cases and tasks\[Omitted image "bus-manage.svg"\] Alt text:Work on cases and tasks generated from task plans.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-fulfilling.md)

</td><td>

[Reference\[Omitted image "bus-learn.svg"\] Alt text:Get details about components like fields, tables, and properties.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/ctwm-reference.md)

</td><td>

 

</td></tr></tbody>
</table>