---
title: EMR Help
description: With the ServiceNow EMR Help application, simplify and streamline the process to submit ServiceNow service requests related to an electronic medical record \(EMR\) system.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/emr-help/emr-exploring.html
release: australia
product: EMR Help
classification: emr-help
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# EMR Help

With the ServiceNow® EMR Help application, simplify and streamline the process to submit ServiceNow service requests related to an electronic medical record \(EMR\) system.

Create service requests from directly within an EMR system that can then be fulfilled using a ServiceNow instance.

## Get started

<table id="table_b4t_hhl_nnb" class="nav-card"><tbody><tr><td>

[Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about how clinicians and healthcare agents use EMR Help.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/emr-help/emr-help.md)

</td><td>

[Configure \[Omitted image "bus-sdlc.svg"\] Alt text: Plan and configure your implementation.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/emr-help/configuring-emr-help.md)

</td><td>

[Request \[Omitted image "bus-manage.svg"\] Alt text: Submit ServiceNow service requests from EMR systems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/emr-help/emr-help-issues-reporting.md)

</td></tr><tr><td>

[Resolve \[Omitted image "bus-checkmark-circle.svg"\] Alt text: Resolve ServiceNow service requests from EMR systems](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/emr-help/emr-help-issues-resolve.md)

</td><td>

[Reference \[Omitted image "bus-learn.svg"\] Alt text: Get details about components like fields, tables, and properties.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/emr-help/emr-reference.md)

</td><td>

 

</td></tr></tbody>
</table>## Troubleshoot and get help

-   Remote help request API
-   [EMR Help forum on the ServiceNow Community site](https://community.servicenow.com/community?id=community_forum&sys_id=3a299a2ddbd897c068c1fb651f961991)