---
title: Activate AI Assistant for Care Team Portal
description: Enable AI Assistant functionality in the Care Team Portal to provide intelligent assistance and support for healthcare workflows.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/hco-now-assist-activate-assistant.html
release: australia
topic_type: task
last_updated: "2026-04-01"
reading_time_minutes: 1
breadcrumb: [Configure, ServiceNow Otto for Care Team Operations, Healthcare and Life Sciences]
---

# Activate AI Assistant for Care Team Portal

Enable AI Assistant functionality in the Care Team Portal to provide intelligent assistance and support for healthcare workflows.

## Before you begin

Role required: admin

## Procedure

1.  Navigate to **All** > **Conversational Interfaces** > **Assistants**.

2.  Select **Manage Assistants**.

3.  Navigate to **ServiceNow Otto for Virtual Agent \(default\)** and select **Edit**.

4.  Select **Edit chat features**.

5.  Navigate to **Display experiences**.

6.  In **Chat experiences**, select **Add Portal**.

7.  Select **Care Team Portal**.

8.  Select **Save**.


## Result

ServiceNow Otto for Virtual Agent is activated for use in the Care Team Portal.