--- title: Healthcare and Life Sciences Service Management Core description: With the ServiceNow Healthcare and Life Sciences Service Management Core application, deliver a seamless digital experience for your users and streamline healthcare operations with automated processes. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-core-app.html release: australia product: Healthcare and Life Sciences Service Management Core classification: healthcare-and-life-sciences-service-management-core topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Healthcare and Life Sciences Service Management, Healthcare and Life Sciences] --- # Healthcare and Life Sciences Service Management Core With the ServiceNow® Healthcare and Life Sciences Service Management Core application, deliver a seamless digital experience for your users and streamline healthcare operations with automated processes. ## Request apps on the Store Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).
| [Explore \[Omitted image "bus-explore.svg"\] Alt text: Learn about how healthcare organizations use Healthcare and Life Sciences Service Management Core.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-explore-core.md) | [Configure \[Omitted image "bus-sdlc.svg"\] Alt text: Plan and configure your implementation.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-configuring-serv-mgmt-core.md) | [Set up \[Omitted image "bus-agent-workspace-1.svg"\] Alt text: Configure the Workspace for your healthcare agents.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-set-up-workspace.md) |
| [Manage \[Omitted image "bus-management-console.svg"\] Alt text: Manage patient information in Workspace.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-using-workspace.md) | [Patient Portal \[Omitted image "bus-service-portal.svg"\] Alt text: Use the Patient Portal to make healthcare information available to patients.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-patient-portal.md) | [Reference \[Omitted image "bus-learn.svg"\] Alt text: Get details about components including tables.](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-serv-mgmt-core-reference.md) |