---
title: Install Healthcare and Life Sciences Service Management Core
description: You can install the Healthcare and Life Sciences Service Management Core application \(sn\_hcls\) if you have the admin role. The application includes demo data Healthcare and Life Sciences Service Management Core and installs related ServiceNow Store applications and plugins if they are not already installed.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-install-serv-mgmt-core.html
release: australia
product: Healthcare and Life Sciences Service Management Core
classification: healthcare-and-life-sciences-service-management-core
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Configure, Healthcare and Life Sciences Service Management Core, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Install Healthcare and Life Sciences Service Management Core

You can install the Healthcare and Life Sciences Service Management Core application \(sn\_hcls\) if you have the admin role. The application includes demo data Healthcare and Life Sciences Service Management Core and installs related ServiceNow® Store applications and plugins if they are not already installed.

## Before you begin

-   Ensure that the application and all of its associated ServiceNow Store applications have valid ServiceNow entitlements. For more information, see [Get entitlement for a ServiceNow product or application](https://store.servicenow.com/$appstore.do#!/store/help?article=KB0030186).

Role required: admin

## About this task

The following items are installed with Healthcare and Life Sciences Service Management Core:

-   Roles
-   Tables
-   Plugins
-   ServiceNow Store applications
-   Business rules

The Healthcare and Life Sciences Service Management Core application is dependent on the Product Catalog Management Core, CIWF UI Components, and Industry Core applications.

For more information, see [Components installed with Healthcare and Life Sciences Service Management Core](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-components-installed-serv-mgmt.md).

## Procedure

1.  Navigate to **All** > **System Applications** > **All Available Applications** > **All**.

2.  Find the Healthcare and Life Sciences Service Management Core application \(sn\_hcls\) using the filter criteria and search bar.

    You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

    Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).

3.  If you're prompted, follow the links to the ServiceNow Store to get any additional entitlements for dependencies.

4.  Select **Install**.