---
title: Configuring the Patient Portal
description: Set up the Patient Portal available within the Healthcare and Life Sciences Service Management Core application to enable patients to access their healthcare information from the portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-setting-up-patient-portal.html
release: australia
product: Healthcare and Life Sciences Service Management Core
classification: healthcare-and-life-sciences-service-management-core
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Configure, Healthcare and Life Sciences Service Management Core, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Configuring the Patient Portal

Set up the Patient Portal available within the Healthcare and Life Sciences Service Management Core application to enable patients to access their healthcare information from the portal.

|Task|Description|
|----|-----------|
|[Configure the privacy policy settings for the Patient Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-privacy-policy.md).|Configure the privacy policy settings to enable users to provide their privacy consent at the time of registration on the Patient Portal.|
|[Configure the self-registration feature on the Patient Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-self-registration.md).|Enable or disable the self-registration feature on the Patient Portal by setting the value of the **Enables self registration on Healthcare patient Portal** property \(**sn\_hcls.enable\_self\_registration**\).|
|[Configure the knowledge base for articles in Healthcare and Life Sciences Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-kb.md).|Configure the Healthcare and Life Sciences knowledge base that contains the knowledge articles available on the Patient Portal.|
|[Configure the Patient Portal widgets](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-pat-portal-widgets.md).|Use widgets included within the Healthcare and Life Sciences Service Management Core application to bring together healthcare data and information for the patient on the Patient Portal.|
|[Set up the process for self registration on the Patient Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-registering-patients.md).|Manage the process of self-registration for your patients on the Patient Portal by using a service portal page.|
|[Set up the process for submitting personal information on the Patient Portal](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-personal-info.md).|Manage the process of submitting the personal information from your patients on the Patient Portal by using a record producer.|
|[Configure Healthcare and Life Sciences Virtual Agent conversations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/healthcare-and-life-sciences-service-management-core/hcls-config-va-conversations.md).|Enable patients to view their healthcare request status using Virtual Agent conversations.|