---
title: Cancel existing appointments
description: Cancel existing appointments on behalf of the consumer user.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/vaccine-administration-management/cancel-existing-appointment.html
release: australia
product: Vaccine Administration Management
classification: vaccine-administration-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage user appointments as a clinician or a vaccine agent, Use Vaccine Administration Management, Vaccine Administration Management, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Cancel existing appointments

Cancel existing appointments on behalf of the consumer user.

## Before you begin

Role required: sn\_vaccine\_sm.clinician

## Procedure

1.  Navigate to **All** > **Vaccine Administration Management** > **Agent** > **Search Assist**.

2.  Select **Appointment**.

3.  Search for the vaccination appointments using the appointment code or contact, and click **Search**.

    You can find the vaccination records under Vaccination Tasks.

4.  Select the user record that you want to cancel, and click **Cancel Appointment**.


## What to do next

[Reschedule existing appointments](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/vaccine-administration-management/reschedule-existing-appointment.md).

**Parent Topic:**[Manage user appointments as a clinician or a vaccine agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/vaccine-administration-management/user-appt-mngt-clinicans-agents.md)