---
title: Use the Patient Portal to register for a vaccination program
description: As a user with the sn\_vaccine\_sm.user role, you can register for a vaccination program, provide your personal information, schedule and manage your vaccination appointments, provide health updates, and more, all from within a single, self-service portal.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/vaccine-administration-management/hcls-vam-user-experience.html
release: australia
product: Vaccine Administration Management
classification: vaccine-administration-management
topic_type: concept
last_updated: "2026-03-12"
reading_time_minutes: 2
breadcrumb: [Use Vaccine Administration Management, Vaccine Administration Management, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Use the Patient Portal to register for a vaccination program

As a user with the sn\_vaccine\_sm.user role, you can register for a vaccination program, provide your personal information, schedule and manage your vaccination appointments, provide health updates, and more, all from within a single, self-service portal.

On the landing page, in the COVID-19 status widget, you can see all the information regarding the vaccination status and COVID-19 test results.

You can scan the QR code to share your vaccination status and test results details, such as the status of the doses being administered, vaccination dates, vaccination status, vaccination method, and test results. You can also view details about your vaccination status and COVID-19 test results by clicking **View Details**.

## Register as a patient

If you've created an account on the Patient Portal and have also installed the Vaccine Administration Management application, you can schedule vaccinations for yourself and for other household members.

## Provide your personal information

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Once registered, you can provide your personal information to help organizations determine when you're eligible for appointment scheduling.

 When you log in to the portal later, you can see vaccines that you're eligible for, or vaccines that you have remaining to schedule, in the Suggested vaccines for you section of the landing page. You can also see your vaccination history.

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</table>## Schedule and manage your vaccinations

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If you are eligible, schedule your vaccination appointments.

 You can choose your preferred vaccination method. However, the availability depends on the order of method selection as well as the inventory availability.

 You can either choose the same vaccination site for multiple doses, or you can choose a different vaccination site for each dose. After you schedule your appointments, an appointment confirmation with a QR code is emailed to you.

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View all of your upcoming appointments.

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View the details of an individual appointment.

 You can also:

-   Reschedule an appointment

**Note:** If your first appointment has been completed for a multiple-dose vaccination program, you cannot change the method. However, you have the flexibility to change the method while rescheduling your first dose. If you change the method while rescheduling your appointment, it automatically applies to subsequent doses.

-   Choose different locations for multiple appointments
-   Cancel an appointment

**Note:** If you cancel an appointment, all of your open appointments for that vaccination program are canceled. For example, if you cancel the second appointment of a three-dose vaccination program, then both the second and third appointment are canceled.


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</table>## Provide any updates on your health

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Provide your health updates in the portal. Also, organizations have the option to send an appointment reminder and pre-appointment questionnaire to you at a specified time before the vaccination appointment.

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</table>**Parent Topic:**[Using Vaccine Administration Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/vaccine-administration-management/using-vaccine-administration-management.md)