---
title: Reschedule existing appointments
description: Reschedule existing appointments and choose the preferred method, date, time slot, or vaccination center.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/vaccine-administration-management/reschedule-existing-appointment.html
release: australia
product: Vaccine Administration Management
classification: vaccine-administration-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage user appointments as a clinician or a vaccine agent, Use Vaccine Administration Management, Vaccine Administration Management, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Reschedule existing appointments

Reschedule existing appointments and choose the preferred method, date, time slot, or vaccination center.

## Before you begin

Role required: sn\_vaccine\_sm.clinician

## Procedure

1.  Navigate to **All** > **Vaccine Administration Management** > **Agent** > **Search Assist**.

2.  Select **Appointment**.

3.  Search for the vaccination appointments using the appointment code or contact, and click **Search**.

    You can find the vaccination records under Vaccination Tasks.

4.  Select the user record that you want to reschedule, and click **Reschedule Appointment**.

5.  In the Reschedule Appointment pop-up window, select a vaccination center, date, and appointment time slot, and click **Submit**.

    The Reschedule Appointment pop-up window displays the confirmation of the scheduled appointment.


## What to do next

As a user with the sn\_vaccine\_sm.clinician role, you can also perform the following actions on behalf of the users.

-   **Delete**
-   **Update**
-   **Mark as complete**
-   **Mark as no-show**

**Parent Topic:**[Manage user appointments as a clinician or a vaccine agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/vaccine-administration-management/user-appt-mngt-clinicans-agents.md)