---
title: Search existing appointments
description: Search for an existing appointment on behalf of the consumer user.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/healthcare-life-sciences/vaccine-administration-management/search-existing-appointments.html
release: australia
product: Vaccine Administration Management
classification: vaccine-administration-management
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Manage user appointments as a clinician or a vaccine agent, Use Vaccine Administration Management, Vaccine Administration Management, Healthcare and Life Sciences Service Management, Healthcare and Life Sciences]
---

# Search existing appointments

Search for an existing appointment on behalf of the consumer user.

## Before you begin

Role required: sn\_vaccine\_sm.clinician

## Procedure

1.  Navigate to **All** > **Vaccine Administration Management** > **Agent** > **Search Assist**.

2.  Select **Appointment**.

3.  Search for the vaccination appointments using the appointment code or contact.

4.  Click **Search**.

    If the vaccination record exists, you can find it under Vaccination Tasks.

    **Note:** As a clinician or as a vaccine agent, you can search for an existing appointment using the contact filter only for consumer users and not for internal users. If you want to search for an existing appointment for an internal user, you must navigate to Vaccination Tasks and filter the list by the user name.


**Parent Topic:**[Manage user appointments as a clinician or a vaccine agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/vaccine-administration-management/user-appt-mngt-clinicans-agents.md)