---
title: Technical Accelerators
description: Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and general guidelines with Technical Accelerators.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/accelerator-and-initiative-list/technical-accelerators.html
release: australia
product: Accelerator and Initiative List
classification: accelerator-and-initiative-list
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 10
breadcrumb: [Accelerator catalog, Accelerators and Initiatives, Using Impact, Impact]
---

# Technical Accelerators

Accelerate usage and adoption of specific platform and product capabilities via applied demonstrations, personalized coaching, and general guidelines with Technical Accelerators.

## Accelerators available in each package

Accelerator outputs and formats have common standardized features, but may differ from package to package. Not all Accelerators are available for each package. The Accelerators and available feature levels are denoted by these symbols:

-   ✓ = Common standardized feature set
-   \[Omitted image "dark-green-checks.png"\] Alt text: Green check mark icon = Includes unique accelerator-specific features
-   \[Omitted image "blueplus.png"\] Alt text: Blue plus sign icon = Includes additional unique accelerator-specific features

|Accelerator|Guided package|Guided+Strategic Value|Guided+Platform Governance|Advanced package|Total package|Integrated Success|On-Demand|
|:---------:|:------------:|:--------------------:|:------------------------:|:--------------:|:-----------:|:----------------:|:-------:|
|[Access to Experts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/access-experts-acc.md)| |✓|✓|✓|✓|✓| |
|[Extend Your AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/extend-your-ai-search.md)|✓|✓|✓|✓|✓|✓| |
|[Extend Your Employee Center to Pro](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/extend-employee-center-pro.md)|✓|✓|✓|✓|✓|✓| |
|[Health Assessment – Guided](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/health-assessment-guided.md)|✓|✓|✓| | | | |
|[Introduction to CMDB: Ingestion](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/introduction-to-cmdb-ingestion.md)|✓|✓|✓|✓|✓|✓| |
|[Introduction to Instance Observer-Guided](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/intro-instance-observer.md)|✓|✓|✓| | | | |
|[Introduction to Instance Readiness Assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/introduction-instance-readiness-assessment.md)|✓|✓|✓| | | | |
|[Introduction to ServiceNow Vault](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/introduction-to-servicenow-vault.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart your AI Control Tower: Foundations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-ai-control-tower.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your AI Control Tower: AI Lifecycle](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-ai-control-tower-ai-lifecycle.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your AI Data Explorer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-ai-data-explorer.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-ai-search.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your AI Agent Studio](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-ai-agent-studio.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your AI Agents for CSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-ai-agents-csm.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your AI Agents for ITSM](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-ai-agents-for-itsm.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your App Engine](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-app-engine.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Automated Testing](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-automated-testing.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your CMDB](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-cmdb.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your CSDM: Foundation](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-csdm.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your CSDM for Service Operations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-csdm-for-service-operations.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your CSM Configurable Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/csm-configurable-workspace.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Database Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/data-management.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Data Privacy](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-data-privacy.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Digital Product Release](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-digital-product-release.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-employee-center.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Employee Journey Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-employee-journey-management.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Enterprise Architecture Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-enterprise-architecture-workspace.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Event Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-event-mgmt.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your External Content Connectors](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-external-content-connectors.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your GenAI](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-gen-ai.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your HR Case and Knowledge](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-hr-case-knowledge.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Impact Platform Health](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-impact-platform-health.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Integration Hub](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-integration-hub.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your ITOM Discovery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-itom-discovery.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Knowledge Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-knowledge-management.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Workflow Automation: Flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-legacy-workflow-migration.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Major Incident Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-major-incident-management.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Migration of Platform Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-migration-platform-analytics.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Modern Change Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-modern-change-management.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Now Assist for Creator](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-now-assist-creator.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Now Assist in Document Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-now-assist-document-intelligence.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Now Assist Skill Kit](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-now-assist-skill-kit.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Now Mobile for Employees](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-now-mobile-for-employees.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Platform Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-platform-analytics.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Predictive Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-predictive-intelligence.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Process Mining](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-process-mining.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Service Mapping](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-service-mapping.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-software-asset-management.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Strategic Portfolio Management - Project Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-SPM-project-workspace.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart your Service Operations Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-service-operations-workspace.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your ServiceNow AI Journey](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-snow-ai-journey.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Strategic Portfolio Management - Collaborative Work Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-spm-collaborative-work-management.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Strategic Portfolio Management – Planning Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-spm-planning-workspace.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Strategic Portfolio Management – Resource Management Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-strategic-portfolio-management-resource-management-workspace.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Subscription Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/Jumpstart-your-subscription-management.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Success Dashboard](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-success-dashboard.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Task Intelligence](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-task-intelligence.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Upgrade](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-upgrade.md)​|✓|✓|✓|✓|✓|✓| |
|Jumpstart Your Virtual Agent​|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Walk-up Experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-walkup-experience.md)|✓|✓|✓|✓|✓|✓| |
|[Jumpstart Your Workflow Automation: Playbooks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/jumpstart-your-workflow-automation-playbooks.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your AI Search](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-ai-search.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your CMDB​](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-your-cmdb.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your Employee Center](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-employee-center.md)| |✓|✓|✓|✓|✓| |
|[TuneUp Your Hardware Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-hw-asset-management.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your IT Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-your-it-asset-management.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your ITOM Discovery](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-itom-discovery.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your Now Assist in Virtual Agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-now-assist-virtual-agent.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your Platform Analytics](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-platform-analytics.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your Software Asset Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-sw-asset-mgmt.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your Security](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-your-security.md)​|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your Virtual Agent - Assessment](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-virtual-agent-assessment.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your Virtual Agent – NLU \(Natural Language Understanding\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-virtual-agent-nlu.md)|✓|✓|✓|✓|✓|✓| |
|[TuneUp Your Virtual Agent – Performance Monitoring](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/tuneup-virtual-agent-performance-monitoring.md)|✓|✓|✓|✓|✓|✓| |