---
title: Initiate the connection to Impact data with manual registration
description: Establish a connection between your Impact Store Application and the Impact Delivery Instance to allow the exchange of data.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/initiate-the-connection-impact-delivery-instance.html
release: australia
topic_type: task
last_updated: "2026-10-09"
reading_time_minutes: 2
breadcrumb: [Use manual registration to configure the Impact Store Application, Impact reference, Impact]
---

# Initiate the connection to Impact data with manual registration

Establish a connection between your Impact Store Application and the Impact Delivery Instance to allow the exchange of data.

## Before you begin

**Important:** A named contact administrator must be allocated to perform the installation and implementation of the Impact Store Application. The person initiating registration may not be the named contact administrator.

-   The named contact administrator performs the configuration starting with a registration email sent from the Impact Squad.
-   The registration email contains a direct link to the IDI provider connection form.

Role required: An Impact role

## Procedure

1.  [Install Impact](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/install-impact-innovation-lab.md).

2.  Log in to the Impact Store Application.

3.  Navigate to **Guided Setup** > **Register your instance** > **Initiate connection to the Impact Delivery Instance**.\[Omitted image "manual-registration-gui.png"\] Alt text: Initiate connection to the Impact Delivery Instance in Impact Guided Setup manual registration.

    The login screen for IDI displays to enter IDI credentials.

4.  Log in to the Impact Delivery Instance.

5.  Navigate to **Activity Center** > **Instance registration**.

    The Instance registration page loads.

6.  Select **Add instance**.

    The Initiate instance registration form loads.

7.  Complete the form.

<table id="table_rp1_tj2_1fc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Instance type

</td><td>

Production or non-production

</td></tr><tr><td>

Instance to register

</td><td>

Name of the instance to be registered

</td></tr><tr><td>

Do you have a custom URL?

</td><td>

Custom or vanity URL to the Store App-   No: The URL Impact Store Application auto-populates.
-   Yes:
    -   Navigate to the Impact Store App **All** &gt; **Custom URLs**.
    -   Copy the value from the **Domain Name** column.
    -   Paste the Domain name into the Custom URL field.
**Note:** See the following image for an example. Contact your Impact Squad for assistance.

</td></tr><tr><td>

Contact \(administrator who receives the email to complete setup\)

</td><td>

-   Named contact administrator that is allocated to perform the installation and implementation of the Impact Store Application.
-   Must have Impact roles for both IDI and the Impact Store App


</td></tr></tbody>
</table>    \[Omitted image "custom-url.png"\] Alt text: Custom URL example in the Domain name table.

8.  Select **Initiate registration**.

    The registration information is displayed along with the generated registration link. The details are also emailed to the named contact administrator.


## What to do next

The named contact administrator will [Use manual registration to establish the connection to the provider instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/connect-instance-impact-store-app.md).

**Parent Topic:**[Use manual registration to configure the Impact Store Application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/use_manual_registration_configure_impact_store_application.md)

**Previous topic:**[Use manual registration to configure the Impact Store Application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/use_manual_registration_configure_impact_store_application.md)

**Next topic:**[Use manual registration to establish the connection to the provider instance](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/connect-instance-impact-store-app.md)