---
title: Request an Accelerator from IDI
description: Depending on the Impact package that you are subscribed to, you can request and consume a designated number of concurrent Impact Accelerators, from the IDI.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/impact/request-accelerator.html
release: australia
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Impact Delivery Instance reference, Impact reference, Impact]
---

# Request an Accelerator from IDI

Depending on the Impact package that you are subscribed to, you can request and consume a designated number of concurrent Impact Accelerators, from the IDI.

## Before you begin

For details on available Accelerators, refer to the [Accelerator catalog](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/accelerator-catalog.md).

Role required: Impact platform owner

## Procedure

1.  Navigate to **Impact** > **Impact Benefits & Usage** > **Impact benefits** > **Capabilities** > **** > **Experts on demand** > **** > **Accelerators**.

    \[Omitted image "accelerators.png"\] Alt text: Accelerators selection screen.

2.  Select **Accelerators** from the **Experts on demand** section in the left-hand **Capabilities** menu.

    Each Accelerator tile contains a brief description and the availability of Accelerators with individual consumption bars. Drill in for additional details on availability.

3.  Select an Accelerator.

    The Accelerator details page opens.

4.  Select **Get started** or **Schedule only**.

    If the available slots are filled, **Schedule only** appears to add the Accelerator to the Initiative List/Roadmap to be started later.

5.  Complete the form and select **Complete Setup**.

    The Set up initiative form displays. The Accelerator in progress updates the status on the tile and displays in the [Accelerators and Initiatives](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/accelerator-and-initiative-list/impact-initiatives.md) list.

    **Note:** An Impact Permissions Authorizer will grant or deny the request to start the initiative. See [Manage Initiative and Accelerator permissions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/grant-ide-permissions.md) for additional information.


**Parent Topic:**[Impact Delivery Instance reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/impact-delivery-instance-reference.md)