--- title: Create policies for Scan Engine description: Policies let you determine how specific definition findings appear on analytics dashboards; you can ignore them completely or place them in a prioritized view. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/impact/working-policies-scan-engine.html release: australia topic_type: task last_updated: "2026-03-12" reading_time_minutes: 1 breadcrumb: [Customize Scan Engine definitions, Activate Scan Engine and review settings, Run Impact Guided Setup, Configuring Impact, Impact] --- # Create policies for Scan Engine Policies let you determine how specific definition findings appear on analytics dashboards; you can ignore them completely or place them in a prioritized view. ## Before you begin Role required: admin You can choose to create policies that label these definition findings as: - **Acceptable as is**: Findings remain in the **Open Findings** table but are excluded from dashboard metrics, health score calculations, and prioritization views. They aren't automatically closed. - **Prioritize**: Findings will appear in the **Prioritized findings** module on analytics dashboards. **Note:** Policies match findings based on the **Definition** field. When creating a policy from a finding, the policy automatically references that definition and will apply to all future findings from the same definition. ## Procedure 1. Navigate to **All** > **Impact** > **Platform Health** > **Open Findings**. 2. Select the short description for a finding to open the record to assign a policy. 3. In the **Related Links** section, select **Create a policy for this finding**. 4. Set the following fields to configure the policy.
Field Description
Number Auto-generated ID for the policy.
Active Enable the policy to display in the **Finding Policies** page \(**ALL > Impact > Platform Health > Finding Policies**\).
Status Select one of the following: - None: The policy is defined but not currently affecting findings - Acceptable as is: Exclude findings from metrics - Prioritize: Highlight the finding in dashboards
Order Policies are evaluated in order lowest to highest. The first policy that matches a finding is applied; subsequent policies aren't evaluated for that finding. Lower order values have higher priority.
Reason for policy Description of why the policy was created.
5. Select **Submit**. When a policy is active, findings matching its criteria display its name in their **Policy** field. View all findings affected by a policy through the policy record's **Findings** related list, or navigate to **ALL > Impact > Platform Health > Finding Policies** to manage all policies. **Parent Topic:**[Customize Scan Engine definitions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/impact/view-modify-scan-engine-properties.md)