---
title: AI Enhanced Recommended Actions for Industrial Connected Workforce
description: The AI Enhanced Recommended Actions for Industrial Connected Workforce \(ICW\) feature accesses external sources related to a deviation, and contextualizes how the document is relevant to the deviation.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/ai-enhanced-ra-icw-landing.html
release: australia
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Industrial Connected Workforce]
---

# AI Enhanced Recommended Actions for Industrial Connected Workforce

The AI Enhanced Recommended Actions for Industrial Connected Workforce \(ICW\) feature accesses external sources related to a deviation, and contextualizes how the document is relevant to the deviation.

## Get started

<table id="table_ucw_zmf_f3c" class="nav-card presentation"><tbody><tr><td>

[Explore\[Omitted image "bus-explore.svg"\] Alt text:Learn about the AI Enhanced Recommended Actions feature for ICW](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/exploring-ai-enhanced-ra-icw.md)

</td><td>

[Configure\[Omitted image "bus-sdlc.svg"\] Alt text:Set up the AI Enhanced Recommended Actions feature for ICW](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/configure-ai-enhanced-ra-icw.md)

</td><td>

[Use\[Omitted image "bus-management-console.svg"\] Alt text:Learn how you can use the AI Enhanced Recommended Actions feature for ICW](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/use-ai-enhanced-ra-icw.md)

</td></tr></tbody>
</table>-   **[AI Enhanced Recommended Actions for Industrial Connected Workforce \(ICW\)](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/exploring-ai-enhanced-ra-icw.md)**  
The AI Enhanced Recommended Actions for Industrial Connected Workforce feature accesses external sources related to a deviation, and contextualizes how the document is relevant to the deviation.
-   **[Configure AI Enhanced Recommended Actions for Industrial Connected Workforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/configure-ai-enhanced-ra-icw.md)**  
Configure AI Enhanced Recommended Actions for ICW to contextualize external sources related to a deviation.
-   **[Using AI Enhanced Recommended Actions for Industrial Connected Workforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/using-ai-enhanced-ra-icw.md)**  
After you configure AI Enhanced Recommended Actions for Industrial Connected Workforce, you can use the feature to contextualize external sources related to a deviation and generate an action plan.

**Parent Topic:**[Industrial Connected Workforce](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/industrial-connected-workforce-overview.md)