---
title: Breakdown analysis form
description: The following table describes the fields for the Breakdown analysis form. Most questions require a written response rather than selecting from predefined options.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/digital-factory-workspace/breakdown-analysis-form.html
release: australia
product: Digital Factory Workspace
classification: digital-factory-workspace
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Digital Factory Workspace, Industrial Connected Workforce]
---

# Breakdown analysis form

The following table describes the fields for the Breakdown analysis form. Most questions require a written response rather than selecting from predefined options.

|Field|Description|
|-----|-----------|
|Review information: When did the breakdown occur?|Date and time the issue was first identified in the format YYYY-MM-DD HH:mm:ss|
|Active material|The substance or item being processed or handled when the breakdown occurred.|
|What was the initial observation?|First signs or symptoms noticed before diagnosis.|
|Provide additional explanation for the workaround.|Details on how the workaround addressed the issue temporarily.|
|Was a temporary workaround applied?|Indicate if a short-term fix was used before full repair.|
|Input fix details: What was done to restore operation?|Actions taken to bring the equipment back to working condition.|
|Who performed the repair?|Name or team responsible for executing the fix.|
|Was the fix temporary or permanent?|Option to specify whether the solution was a lasting repair or a temporary fix.|
|When has the equipment been returned?|Date the equipment was handed back after repair.|
|Has the equipment been returned to service?|Option to confirm if the equipment is now operational.|
|Failure mode|Classification of failure types associated with equipment behavior and process conditions.|
|What was the total downtime duration?|Total time the equipment wasn’t operational.|
|Action results: What corrective action was implemented?|Steps taken to resolve the root cause of the breakdown.|
|Was this breakdown similar to past events?|Option to indicate if this issue resembles previous failures.|
|What event?|Reference to the past event or breakdown for comparison.|
|What were the estimated costs?|Approximate financial impact of the breakdown and repair.|
|Follow-up actions|Button to create a follow-up action related to the analysis.|
|Monitoring: Is all relevant documentation attached \(e.g., photos, work orders, other attachments\)?|Option to confirm if supporting materials have been uploaded.|
|Have all follow-up actions necessary been created?|Option to make sure that tasks for further investigation or prevention are logged.|
|Have all questions been answered accurately?|Option to verify completeness and correctness of the form.|
|Was standard maintenance procedure updated?|Option to indicate if maintenance protocols were revised after the breakdown.|

**Parent Topic:**[Digital Factory Workspace reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/digital-factory-workspace-reference.md)