---
title: Deviation form
description: The following table describes the field values for the Deviation form.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/digital-factory-workspace/deviation-form.html
release: australia
product: Digital Factory Workspace
classification: digital-factory-workspace
topic_type: reference
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Reference, Digital Factory Workspace, Industrial Connected Workforce]
---

# Deviation form

The following table describes the field values for the Deviation form.

<table id="table_etq_hkv_zfc"><thead><tr><th>

Field

</th><th>

Description

</th></tr></thead><tbody><tr><td>

Short description

</td><td>

Brief description of the deviation you’re creating.

</td></tr><tr><td>

Description

</td><td>

Detailed description of the deviation you’re creating.

</td></tr><tr><td>

Functional location

</td><td>

Industrial facility work area where the deviation is observed. This field is defined using the ISA-95 standard. Automatically filled based on the logged-in user's worker profile.

</td></tr><tr><td>

Equipment

</td><td>

Machine to which the deviation relates.

</td></tr><tr><td>

Have you retained one or more parts?

</td><td>

Only available if the Classification is set to Breakdown.

</td></tr><tr><td>

Classification

</td><td>

Type of the deviation. Options are:-   Deviation
-   Breakdown
-   Process failure
-   Defect

When initiating a breakdown, this field is automatically set to Breakdown.

</td></tr><tr><td>

Category

</td><td>

Group to which the deviation belongs based on characteristics. Options can be:-   Mechanical
-   Electrical
-   Pneumatic
-   Hydraulic
-   Environmental
-   Defect
-   Other

</td></tr><tr><td>

Subcategory

</td><td>

Subcategory of the deviation.

</td></tr><tr><td>

Active material

</td><td>

Active material to which the deviation relates.

</td></tr><tr><td>

Failure

</td><td>

Available options vary depending on the selected functional location or equipment.

</td></tr><tr><td>

Origin

</td><td>

Task from which the deviation originates.

</td></tr><tr><td>

Impact

</td><td>

Impact of the deviation. Options are:-   1 - Safety
-   2 - Quality
-   3 - Reliability
-   4 - Operations
-   5 - Other

</td></tr><tr><td>

Urgency

</td><td>

Urgency of the deviations. Options are:-   1 - Critical
-   2 - Important
-   3 - Routine
-   4 - Deferred

</td></tr><tr><td>

Priority

</td><td>

Priority that is set automatically based on impact and urgency. Options are:-   1 - Direct
-   2 - This shift
-   3 - Today
-   4 - Within 7 days
-   6 - Unplanned

For more details, see [Priority matrix for deviations](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/priority-matrix-industrial-deviations.md).

</td></tr><tr><td>

Assignment group

</td><td>

Team or department responsible for completing the task.

</td></tr><tr><td>

Assigned to

</td><td>

User to which the deviation has been assigned. If not set, the deviation is automatically assigned to the user that opened the deviation.

</td></tr><tr><td>

Additional assignee list

</td><td>

List of users to be notified or contributing to the task, but not as the primary assignee. Available options vary depending on the selected functional location or assignment group.

</td></tr><tr><td>

Resolution code

</td><td>

Resolution code for the impact. Options are:-   None
-   Not fixed
-   Fixed by operator
-   Fixed by maintenance

</td></tr><tr><td>

Resolution

</td><td>

Description of how the deviation has been resolved.

</td></tr><tr><td>

Attachments

</td><td>

Attachment that can be used for descriptive purposes.

</td></tr></tbody>
</table>**Parent Topic:**[Digital Factory Workspace reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/digital-factory-workspace-reference.md)