---
title: Escalate a deviation to a breakdown
description: Convert a deviation into a breakdown when it no longer fits the deviation criteria and requires structured analysis.
locale: en-US
canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/digital-factory-workspace/escalate-deviation-to-breakdown.html
release: australia
product: Digital Factory Workspace
classification: digital-factory-workspace
topic_type: task
last_updated: "2026-03-12"
reading_time_minutes: 1
breadcrumb: [Breakdown Management, Industrial Workflows, Use, Digital Factory Workspace, Industrial Connected Workforce]
---

# Escalate a deviation to a breakdown

Convert a deviation into a breakdown when it no longer fits the deviation criteria and requires structured analysis.

## Before you begin

Role required: sn\_icw.deviation\_user or sn\_icw.deviation\_expert

## Procedure

1.  Navigate to **Workspaces** > **Digital Factory Workspace** > **Select Lists view icon** \(\[Omitted image "icon-list-menu-icw.png"\] Alt text: List menu icon.\).

2.  From the list of deviations, select the deviation task that you want to escalate to a breakdown.

3.  Select the three-dot menu in the top corner and select **Escalate to breakdown**.

4.  Confirm your choice by selecting **Yes, escalate to breakdown**.


## Result

The deviation has been escalated to a breakdown and is displayed in the breakdown list and the list of all tasks. To start breakdown analysis, select **Start breakdown analysis** from the three-dot menu in the top corner of the record page.

**Parent Topic:**[Breakdown Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/breakdown-analysis.md)