--- title: Using Digital Factory Workspace description: Use the Digital Factory Workspace to manage your Industrial Connected Workforce \(ICW\) data. locale: en-US canonical_url: https://www.servicenow.com/docs/r/australia/industrial-connected-workforce/digital-factory-workspace/using-digital-factory-workspace.html release: australia product: Digital Factory Workspace classification: digital-factory-workspace topic_type: concept last_updated: "2026-03-12" reading_time_minutes: 3 breadcrumb: [Digital Factory Workspace, Industrial Connected Workforce] --- # Using Digital Factory Workspace Use the Digital Factory Workspace to manage your Industrial Connected Workforce \(ICW\) data. Digital Factory Workspace enables you to manage your organization data and processes. - **[Industrial Standards Library](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/industrial-standards-library.md)** Manage and schedule operational standards to guide task execution across equipment, lines, and locations. - **[Action Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/industrial-action-management.md)** Log and track ad-hoc tasks such as inspections or follow-ups that fall outside structured workflows. - **[Deviation Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/industrial-deviation-management.md)** Record and resolve equipment or process anomalies that impact safety, quality, or performance. - **[Breakdown Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/breakdown-analysis.md)** Capture, classify, and analyze equipment breakdowns to support timely resolution and continuous improvement. - **[Root Cause Analysis](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/industrial-root-cause-analysis.md)** Use a guided playbook to investigate disruptions and document findings to help prevent recurrence. - **[Operational Equipment Model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/operational-equipment-model.md)** Define and manage functional locations and equipment using the ISA-95 hierarchy. - **[Industrial Materials](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/industrial-materials.md)** Organize and navigate material classes and instances through a hierarchical model. - **[Industrial Failure Modes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/industrial-failure-modes.md)** Create and categorize failure modes linked to equipment and process states to support downtime analysis and corrective actions. - **[Using Industrial Standards](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/using-industrial-standards.md)** Use the Industrial Standards application to manage industrial standards in your organization. - **[Using Industrial Guided Tasks](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/using-industrial-guided-tasks.md)** Use Industrial Guided Tasks to manage Industrial Guided Task standards. - **[Using Industrial Analytics and Reporting](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/using-industrial-analytics-and-reporting.md)** View and filter the SQDC Analytics dashboards and shopfloor insights to monitor operational performance in the Digital Factory Workspace. - **[Using Industrial Centerlines](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/using-industrial-centerlines.md)** Use Industrial Centerlines to create centerline standards and to confirm equipment settings through centerline tasks. - **[Industrial Workflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/industrial-workflows.md)** Use Industrial Workflows to manage different types of tasks in the Industrial Connected Workforce \(ICW\). - **[Industrial Data Models](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/industrial-data-models.md)** Use the Industrial Data Models to manage data models for the Industrial Connected Workforce \(ICW\). - **[Industrial Failure Modes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/industrial-failure-modes.md)** Use Industrial Failure Modes to manage failure modes in the Industrial Connected Workforce. - **[Initiate a Sidebar chat in the Digital Factory Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/initiate-sidebar-chat-digital-factory-workspace.md)** Initiate a Sidebar chat in the Digital Factory Workspace. Sidebar discussion enables operators to collaborate with others when working on deviations, actions, root cause analyses, and standards. For example, if you want to notify the deviation expert that a deviation is fixed and can be closed. - **[Using ICW Health and Safety Integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/using-icw-health-and-safety-integration.md)** Use the ICW Health and Safety Integration application to manage and resolve safety incidents in your organization. **Parent Topic:**[Digital Factory Workspace](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/industrial-connected-workforce/digital-factory-workspace/icw-digital-factory-workspace-landing-page.md)